Situations
Some phone problems are smaller than an industry. A landlord with six units and a 300-door complex are both property management, and their phones have nothing in common.
Each of these pages is built around a decision table: what the caller says, what the assistant asks next, and who gets woken up. If your situation is here, the page should read like your own week.
An industry page has to cover the whole trade, so it stays general. These pages are the opposite. Each one takes a single kind of call. A tenant reports water through a ceiling at 2am. A family calls a funeral home in the first hour. The page follows that call from the greeting to the text on someone's phone.
The decision table in the middle of each page is the useful part. It lists what the caller is likely to say. It names the one question that sorts urgent from routine. Then it shows what happens in each case. If you disagree with a row, good. That's the row you'd change in your own setup, and it's a setting.
Each one is a worked scenario, built from how these calls tend to go. Check it against your own week, and change the rows that differ.
After-Hours Maintenance Calls
A burst pipe at 2am in unit 4B, answered. GreetKeeper asks whether the water is off, wakes your on-call contractor, and logs the rest until Monday.
Answering Service for Landlords
Six units and a full-time job. GreetKeeper answers your tenants while you work, sorts urgent from routine, and texts you when it matters.
Apartment Complex Answering Service
One leasing office, 300 doors, two phone lines. GreetKeeper answers tour enquiries and maintenance calls without either queue blocking the other.
Contractor Answering Service
Contractors miss calls on site, not in the office. GreetKeeper answers, sorts a real project from a price check, and keeps your bids moving.
Funeral Home After-Hours Calls
Most of a funeral firm's calls arrive outside office hours. This is how a small rota covers nights and weekends without a director sleeping beside a phone.
Funeral Home and Mortuary Answering Service
A funeral home answering service for first calls at any hour: GreetKeeper takes six facts and texts your director on call. From $49 a month.
HOA Answering Service
An HOA board is volunteers with day jobs. GreetKeeper answers owner calls, sorts common-area issues from in-unit ones, and keeps the board off the phone.
Insurance Agency Answering Service
A claim call and a quote call need opposite handling. GreetKeeper answers your agency line, routes the claim, and takes the quote details down.
Property Management Call Routing
Maintenance, leasing, rent and owner calls share one number. GreetKeeper sorts them in the first question and sends each one to the right person.
Tenant Emergency Triage
No heat is an emergency. A dripping tap is not. GreetKeeper applies your written definition the same way at 3am as at 3pm, and shows which rule it matched.
Hear it take one of your calls
Two minutes, your own scenario, no card.