Use cases
The same assistant does very different jobs. Covering a lunch hour is not the same problem as routing a 3am emergency.
After-Hours Urgent Call Routing
Urgent night calls reach your on-call person by rules you set. True emergencies are told to hang up and dial 911. Booking included from $49.
AI Receptionist for After Hours Calls
GreetKeeper answers the calls that arrive after you close, books what can be booked, and leaves you the transcript. From $49 a month, overage printed.
Answering Candidate Calls
Applicants ring about a role and get their details, availability and questions handled, then routed to your recruiter, who makes every decision.
Answering Donor Inquiry Calls
Donors ring with questions about giving, events and where money goes. GreetKeeper answers and routes them, and gifts go through your donation page.
Answering Estimate Calls
Callers ringing for a quote get their questions asked and a site visit booked, instead of a voicemail. Booking on every plan, from $49 a month.
Answering Event Inquiry Calls
Wedding and event callers get their date, headcount and budget range captured, and a site visit booked, instead of a form nobody answers. From $49.
Answering Quote Request Calls
Price callers ring several firms in one sitting. GreetKeeper takes the job detail you need to quote and books the visit while they are still on the line.
Book Appointments By Phone
GreetKeeper offers your real open slots, reads the time back, and writes the booking into your calendar during the call. Booking is on every plan.
Call Overflow During Campaigns
A promotion, a mailshot or a TV spot triples your calls for a week. GreetKeeper answers what your team cannot, with overage printed up front.
Calls From Spanish-Speaking Callers
GreetKeeper answers in English and puts callers who ask for Spanish through to your bilingual staff, with a second number tried if the first is busy.
Confirming Appointments by Phone
Callers ring in to confirm, check or ask about an appointment. GreetKeeper answers those calls and passes changes to your team. From $49 a month.
Franchise Phone Answering
One answering setup across every franchise location, with each site keeping its own hours, calendar and call rules. From $49 a month per number.
Handling A Seasonal Call Spike
The first cold week triples your calls and your desk cannot grow that fast. GreetKeeper absorbs the spike and scales back down when it passes.
Handling Warranty Calls
Warranty callers get their install date, model and fault captured, and a service visit booked or routed. No coverage decisions made. From $49 a month.
Intake Details Over The Phone
Callers will not fill in your web form. GreetKeeper asks the same inquiry fields on the phone and reads the spelling back before it writes anything.
Legal Intake Calls Answered And Captured
GreetKeeper answers legal intake calls, asks your conflict-check questions, routes by practice area and sends the record to Clio. From $49 a month.
Missed Call Text Back, Answered First
GreetKeeper answers the call your team misses, books it, then texts the caller one SMS with the booking link or confirmation. Plans start at $49 a month.
New Patient Inquiry Calls
A new patient enquiry is a name, a number, a reason and a time. GreetKeeper captures all 4 and books the visit while the patient is on the line.
Phone Bookings for Classes
Callers ask about your class timetable and book a spot on the phone. GreetKeeper answers, checks your calendar and writes the booking in. From $49.
Phone Cover Over The Holidays
Closed for a week and the phone does not know. GreetKeeper answers the holiday calls, books into your reopening, and leaves you a readable return.
Phone Intake for New Patients
New patients ring and get their name, number, reason for calling and preferred time taken, then a slot booked. Clinical questions go to your staff.
Qualify Callers On The Phone
GreetKeeper asks the questions you write, in the order you set, then sorts each caller by your rules. No AI judgment, just your criteria applied.
Receptionist For A One Person Business
You cannot answer the phone with your hands inside somebody's engine or mouth. GreetKeeper answers while you work, and books into your own calendar.
Reduce No-Shows From Phone Bookings
GreetKeeper reads the day, date and time back, books into your calendar on the call, and texts the caller one confirmation. Plans start at $49 a month.
Routing Callers To The Right Branch
One number, four shops, and callers landing at the wrong one. GreetKeeper asks where they are and routes by the rules each location sets.
Routing Inbound Sales Calls
Inbound sales calls get qualified against your rules and transferred to the right rep, or booked. Support callers stop reaching sales. From $49.
Scheduling Service Visits By Phone
Service calls need an address, an access note and a window your van can keep. GreetKeeper takes all three and books into the route you already run.
Screening Out Junk Calls
Half your rings are sales calls and recorded warranty warnings. GreetKeeper screens by rules you configure, so your team answers the real ones.
Screening Vendor and Cold Calls
Suppliers, cold callers and reps reach the AI instead of your team. Real vendors get routed, sales pitches get logged and stopped. From $49 a month.
Send Key Callers Straight Through
Your biggest account should not queue behind a price shopper. GreetKeeper routes callers on a list you maintain, straight to the person who owns them.
Take Pressure Off The Front Desk
Your receptionist is checking someone in while two lines ring. GreetKeeper takes the phone load so the person at the counter can finish a sentence.
Taking Insurance Details on Calls
Callers read out their plan details and GreetKeeper writes them down and reads them back for your staff, who confirm coverage. From $49 a month.
Taking Refill Requests by Phone
Refill calls get the patient name, medication and pharmacy taken down and passed to staff, who approve and action every request. From $49 a month.
Taking Reservations by Phone
Diners ring during service and get a real answer. GreetKeeper takes party size, time and notes, and books into your connected calendar. From $49.
Taking Waitlist Calls by Phone
When you are fully booked, GreetKeeper takes the caller's details and what they would accept, so your team can fill a cancellation fast. From $49.
Tenant Maintenance Call Handling
Tenants ring about repairs and get a full record taken: unit, fault, access, urgency. Urgent ones reach your on-call contact. From $49 a month.
Triaging Support Calls
Support callers get their account and issue captured, common questions answered, and the rest routed by your rules. From $49 a month, booking included.
Urgent Calls To Your On-Call Tech
A burst pipe at 1am needs your on-call person, not a voicemail. GreetKeeper routes urgent business calls by rules you set and texts the details.
Weekend Phone Cover
Saturday is when people finally have time to ring. GreetKeeper answers your weekend, books into Monday, and flags the urgent ones to your on-call phone.
What Is Overflow Call Answering?
Overflow call answering picks up the calls your team can't reach. GreetKeeper answers busy and no-answer forwards at once and books them, from $49 a month.
Where Is My Order Calls
Order status callers get your dispatch and delivery answers at any hour, and anything specific goes to a person with the order number captured.
Hear it take one of your calls
Two minutes, your own scenario, no card.