Upfirst pricing, tier by tier
Upfirst bills per call, on four published tiers. Starter is $24.95 a month for 30 calls, Premium $59.95 for 90, Pro $159.95 for 300 and Scale $299 for 600. Past 600 calls, Upfirst quotes a custom plan.
Each tier prints its own overage rate: $1.50 a call on Starter, $1 on Premium, $0.75 on Pro and $0.70 on Scale. Paying yearly cuts about 20%, so Starter drops to $20 a month and Scale to $240. We read every figure on upfirst.ai on 24 September 2026.
Upfirst says spam, telemarketing and political robocalls don't count toward a plan. Every plan starts with a 14-day trial, and Upfirst asks for no card to begin it.
Upfirst, published tiers
| Plan | Monthly | Billed yearly | Calls included | Each extra call |
|---|---|---|---|---|
| Starter | $24.95 | $20/mo | 30 | $1.50 |
| Premium | $59.95 | $48/mo | 90 | $1.00 |
| Pro | $159.95 | $128/mo | 300 | $0.75 |
| Scale | $299 | $240/mo | 600 | $0.70 |
| Custom | Quote | Quote | 600+ | Volume pricing |
Read on upfirst.ai/pricing, September 2026 (checked 2026-09-24). Pro and Scale add white-glove onboarding and custom integration help; Custom adds volume discounts, priority support and BAAs.
What moves an Upfirst bill
- The small allowances at the bottom. Starter's 30 calls is about one call a day, and every call after it costs $1.50.
- The jump from Premium to Pro. At 150 calls, Premium costs $59.95 plus 60 extra calls at $1, which is $119.95. Pro costs $159.95 and leaves 150 calls unused.
- Where your volume sits against 600. Above that line Upfirst prices by quote, so a growing practice loses the printed rate card.
- Paying yearly. The 20% discount turns Pro from $159.95 into $128 a month.
Worked example
A two-van plumbing company takes 250 calls in a wet month, most of them after the office closes.
Upfirst Premium
$59.95 covers 90 calls, then 160 extra at $1. $59.95 + $160 = $219.95.
Upfirst Pro
$159.95 covers all 250 calls with 50 to spare. $159.95.
Upfirst Pro, billed yearly
$128 a month, so $1,536 across the year.
GreetKeeper Starter
$49 covers 200 calls, then 50 extra at $0.45. $49 + $22.50 = $71.50.
At 250 calls, Pro is the Upfirst tier that makes sense, and it runs $159.95 a month. The same month on GreetKeeper's Starter plan costs $71.50, with booking into Google Calendar or Outlook included.
Where our own price sits
GreetKeeper counts answered calls too. Starter is $49 for 200 calls, Professional $149 for 750 and Scale $349 for 2,000. Extra calls cost $0.45, $0.35 or $0.25 by plan, and our pricing page prints all three.
Robocalls and spam calls are screened out before the greeting and don't count toward your plan. Every plan includes booking, a dedicated local number and a 14-day free trial with no card.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Pricing Upfirst against your own phone bill
Pull last month's inbound call count, then price the tier just below it plus overage, and the tier just above it flat.
On Upfirst the lower tier plus overage costs less below about 190 calls, and Pro costs less above it.
If you pass 600 calls in a busy season, ask for the custom quote in writing before that month arrives.
Every competitor figure on this page was read on that vendor's own pricing page in September 2026. Prices change. Check before you buy.
Questions people ask
How much does Upfirst cost per month?
Upfirst costs $24.95 a month for 30 calls, $59.95 for 90, $159.95 for 300 and $299 for 600. Above 600 calls it quotes a custom plan. Paying yearly brings those to $20, $48, $128 and $240 a month (September 2026).
What does Upfirst charge for extra calls?
Upfirst charges $1.50 per extra call on Starter, $1 on Premium, $0.75 on Pro and $0.70 on Scale. Those rates sit on its pricing page beside each tier. GreetKeeper's extra calls cost $0.45, $0.35 or $0.25 by plan.
Does Upfirst have a free trial?
Yes. Upfirst gives 14 days with every feature in the chosen plan, and it asks for no card to start. GreetKeeper also starts every plan with a 14-day free trial, every feature on and no card needed.
Do spam calls count on Upfirst?
Upfirst says spam, telemarketing and political robocalls don't count against a plan. GreetKeeper screens robocalls and spam calls out before the greeting, and those calls don't count toward your plan either.
What does 250 calls a month cost on Upfirst versus GreetKeeper?
On Upfirst, 250 calls fit the Pro tier at $159.95, or Premium plus 160 extra calls at $219.95. On GreetKeeper's Starter plan, 200 calls are included for $49 and the next 50 cost $0.45 each, so $71.50.
Price your own call count
Put last month's calls through Upfirst's card, then through $49 for 200 calls with booking included and $0.45 overage.