Florida is an all-party consent state, which surprises people
Miami owners often assume the Georgia rule applies. It does not. GreetKeeper plays your notice, answers the storm-week surge, and books the work.
Caller
“The impact windows on the third floor did not seal properly and the storm is forecast for Tuesday. Can anyone get out before then?”
What happened next
- Logged an impact-window seal failure ahead of a forecast storm
- Marked urgent against the Tuesday forecast
- Booked Monday morning and flagged it for the owner overnight
Two things a Miami business has to plan for
The first is the storm cycle. A hurricane forecast turns a normal week into a queue: shutters, windows, roofing, generators and tree work all spike at once, in the days before landfall rather than after it. That surge is predictable in shape and impossible to staff for, which is the argument for a meter with a published rate.
The second is the evening. Business with Latin America runs late, and so do condo boards and property managers after work. GreetKeeper answers at 9pm, and routes a caller to the bilingual colleague on your team by rule.
Florida's recording rule catches people out too. It sits in the all-party consent group on every list we checked, unlike Georgia next door.
Eastern Time
Eastern time, with a large share of business conducted with Latin America rather than with the rest of the United States. That pulls the working day later in the evening for anyone dealing with callers several time zones south, well past when a front desk goes home.
The Miami call mix
Storm preparation, property and a service economy that works late.
Storm hardening and roofing
Shutters, impact glass and roof work that spikes on a forecast rather than on damage, with a hard deadline attached.
Property management and condos
Dense condo stock where a single building problem produces dozens of calls about the same fault.
Clinics and aesthetic practices
A competitive market where a new-patient call that reaches voicemail is a patient who books elsewhere the same day.
Recording and AI disclosure in Florida
Florida's position is stricter than its neighbors, and it catches out businesses that operate across the state line.
Florida is an all-party consent state, which surprises plenty of owners who assumed the rule matched the one next door in Georgia.
GreetKeeper can announce that a call is recorded and that the caller is speaking to an assistant. You write the wording, and you decide whether either notice plays. Our reading of the wider rules, with the dates, sits on the compliance page.
What it costs, including the part most vendors leave off
Booking is on every plan, and the rate after the allowance is published.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Questions from Miami businesses
Can calls that arrive together all be answered?
Yes. When a forecast lands, dozens of owners ring at once about shutters and impact glass. GreetKeeper answers calls that arrive together at the same time, so nobody queues and nobody hangs up to try the next shop.
Is Florida really all-party consent?
Yes, on every list we checked, which surprises owners who assumed it matched Georgia. If you keep audio, the caller needs to know.
What does a storm week cost?
Starter is $49 for 200 answered calls, then $0.45 each. Eight hundred calls in the week before landfall works out at $49 plus $270. We publish that rate; Rosie, Ruby and Slang do not publish theirs.
Can it handle a whole building calling about one fault?
It answers each caller and logs each call, so you see the pattern rather than a full voicemail box. Tell it about a known fault at a building, and it gives every caller the same update and your timeline.
Hear it take one of your calls
Your own scenario, your own greeting, in a couple of minutes.