Sonant alternatives
You're weighing an alternative to Sonant, and the first gap is a number. Sonant sells to P&C agencies and brokers through a demo, with no rate card on its site (checked 24 September 2026). The options below show their prices, and GreetKeeper's first row reads $49 a month for 200 answered calls.
| Service | Bills by | Entry price | Overage published? |
|---|---|---|---|
| GreetKeeper | Answered call | $49 for 200 calls | Yes, $0.45 a call |
| Smith.ai | Per call | Free tier at $0 for 25 calls, then $3.00 a call | Yes |
| Ruby | Per minute | $250/mo for 50 minutes | No |
| Rosie | Per minute | Professional $49/mo for 250 minutes | No |
| Goodcall | Per unique caller | Starter $79/mo ($66 annual) for 100 unique customers | Yes |
| Sonant | Quoted after a demo | Not published; sonant.ai/pricing returns a 404 and the site offers a demo | No |
Read from each vendor's own pricing page in September 2026, except vendors who gate pricing behind a form. Check before you buy.
What GreetKeeper does differently from Sonant
Every line below is on our pricing page or in the product today.
Why teams switch to GreetKeeper
- GreetKeeper prints every plan: $49 for 200 answered calls, $149 for 750 and $349 for 2,000, each with its overage rate.
- GreetKeeper answers a quote caller the moment the call arrives and captures what your producer needs to quote, from renewal date to vehicles and drivers.
- The callback books straight into your producer's Google Calendar or Outlook, and the time is read back before it's confirmed.
- A caller who asks for a person transfers to your team, and GreetKeeper tries a second number you nominate if the first isn't picked up.
- Every call lands as a transcript and a summary, and a signed webhook posts the intake answers to the URL you set.
- Your agency starts with a 14-day free trial, every feature on, with no card and no setup fee.
Why people leave Sonant
Not a general complaint about the category. The specific wall this vendor puts in front of you.
Agencies look past Sonant for reasons that have little to do with the calls. The first is budget: with no public price, a small agency can't compare it with anything until after the demo. The second is fit. Sonant's site talks to mid-market agencies, enterprise operations and distributors, and its headline integration is Applied Epic, which a two-producer shop on a different system may never use.
What the bill does as you grow
The entry price is the cheapest month you will ever have. This is the shape of the rest.
Sonant quotes after a demo, so ask for the monthly fee, what counts as a billable call and the price of a month past your allowance. GreetKeeper's scaling is printed. An agency fielding 600 calls a month at renewal season sits on Professional at $149, and each call past 750 costs $0.35. Robocalls screened out before the greeting don't count.
What moving off Sonant actually involves
Forwarding takes five minutes. Here is the part that takes an afternoon.
Write down the four calls your staff take most: new quotes, renewals, certificate requests and claims questions. Give each one a rule in GreetKeeper's script, such as book a callback, capture the details, or transfer. Coverage advice stays with your licensed producers, so the script collects facts and books the conversation. Forward your agency line to GreetKeeper's local number at your carrier; the ring count is set where the forwarding is set. Point it at your website for a first draft of your hours and lines of business.
Common questions
Which Sonant alternatives publish their pricing?
GreetKeeper prints every plan, from $49 a month for 200 answered calls. Smith.ai and Goodcall also publish rates: Smith.ai's Pro plan is $150 for 75 to 300 calls, and Goodcall starts at $79 for 100 unique customers (September 2026).
Does an insurance agency have to disclose that an AI answers the phone?
In some states, yes. Maine's §1500-DD requires clear notice when a consumer could believe they're talking to a person. GreetKeeper's disclosure setting announces the assistant at the start of every call, so the notice is the same on every line.
Can one GreetKeeper account cover several agency offices?
Yes. The Multi-location plan starts at $299 per location, and each office gets its own dedicated local number, hours, greeting and calendar. Inclusions and overage are set in your contract.
Answer the next quote caller
Forward your agency line to GreetKeeper for 14 days, every feature on, no card.