GreetKeeper vs Sonant
Sonant sells an AI receptionist built for insurance agencies, and it prices through a demo; its /pricing address returned a 404 (checked 24 September 2026). GreetKeeper prints every plan, from $49 a month for 200 answered calls. An agency principal can put a monthly number on the front desk before booking a single meeting.
| GreetKeeper | Sonant | |
|---|---|---|
| Billing unit | Per answered call | Quoted after a demo |
| Entry plan | $49/mo for 200 answered calls | Not published; sonant.ai/pricing returns a 404 and the site offers a demo |
| Higher tiers | $149 for 750, $349 for 2000 | Not published; sold to P&C agencies, brokers and distributors through a demo |
| Overage rate | $0.45 a call on Starter, published | Not published |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
Sonant figures read from their own pricing page in September 2026, except where noted below as third-party. Check before you buy.
Why people move off Sonant
One vendor's specific wall, not a general complaint about the category.
Agencies look past Sonant for reasons that have little to do with the calls. The first is budget: with no public price, a small agency can't compare it with anything until after the demo. The second is fit. Sonant's site talks to mid-market agencies, enterprise operations and distributors, and its headline integration is Applied Epic, which a two-producer shop on a different system may never use.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Sonant
- GreetKeeper prints every plan: $49 for 200 answered calls, $149 for 750 and $349 for 2,000, each with its overage rate.
- GreetKeeper answers a quote caller the moment the call arrives and captures what your producer needs to quote, from renewal date to vehicles and drivers.
- The callback books straight into your producer's Google Calendar or Outlook, and the time is read back before it's confirmed.
- A caller who asks for a person transfers to your team, and GreetKeeper tries a second number you nominate if the first isn't picked up.
- Every call lands as a transcript and a summary, and a signed webhook posts the intake answers to the URL you set.
- Your agency starts with a 14-day free trial, every feature on, with no card and no setup fee.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Sonant quotes after a demo, so ask for the monthly fee, what counts as a billable call and the price of a month past your allowance. GreetKeeper's scaling is printed. An agency fielding 600 calls a month at renewal season sits on Professional at $149, and each call past 750 costs $0.35. Robocalls screened out before the greeting don't count.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Sonant in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
Write down the four calls your staff take most: new quotes, renewals, certificate requests and claims questions. Give each one a rule in GreetKeeper's script, such as book a callback, capture the details, or transfer. Coverage advice stays with your licensed producers, so the script collects facts and books the conversation. Forward your agency line to GreetKeeper's local number at your carrier; the ring count is set where the forwarding is set. Point it at your website for a first draft of your hours and lines of business.
Questions people ask about this comparison
How much does Sonant cost?
Sonant doesn't publish a price. Its site sells through a demo, and sonant.ai/pricing returned a 404 when we checked on 24 September 2026. GreetKeeper starts at $49 a month for 200 answered calls, with $149 and $349 plans above it.
Can GreetKeeper take a quote request for an insurance agency?
Yes. GreetKeeper asks the intake questions you set, such as current carrier, renewal date, vehicles and drivers, and captures the caller's name and number. It then books the callback into your producer's calendar. Your producer gets a summary before the call.
How does a GreetKeeper call reach my agency management system?
Through the signed webhook. When the call ends, GreetKeeper posts the caller's details, the intake answers and the summary to the URL you set. Make, n8n or Webhooks by Zapier on a paid Zapier plan (Professional or above) catch it and pass it on.
Put a number on your front desk
Every plan and overage rate is on the pricing page. Start a 14-day trial with no card.