GreetKeeper

Smith.ai alternatives

You're probably here because the Smith.ai invoice grew faster than your caseload did. At $3.00 a call on the free tier and roughly $2.00 once you're on the $150 Pro plan, a busy intake week reprices your whole month. That's the arithmetic people come to check.

ServiceBills byEntry priceOverage published?
GreetKeeperAnswered call$49 for 200 callsYes, $0.45 a call
RubyPer minute$250/mo for 50 minutesNo
RosiePer minuteProfessional $49/mo for 250 minutesNo
GoodcallPer unique callerStarter $79/mo ($66 annual) for 100 unique customersYes
AnswerConnectPer minuteNot published; pricing sits behind a quote formNo
Smith.aiPer callFree tier at $0 for 25 calls, then $3.00 a callYes

Read from each vendor's own pricing page in September 2026, except vendors who gate pricing behind a form. Check before you buy.

What GreetKeeper does differently from Smith.ai

Every line below is on our pricing page or in the product today.

Why teams switch to GreetKeeper

  • Our entry plan is $49 for 200 answered calls, against their $150 Pro tier for 75 to 300.
  • Past the allowance, a GreetKeeper call costs $0.45, $0.35 or $0.25 by plan. Their Pro rate sits near $2.00.
  • Booking is included on every GreetKeeper plan, so a consultation lands in Google Calendar or Outlook during the call.
  • Very short calls, robocalls and calls it screens out don't count toward your plan.
  • A transfer that isn't picked up tries a second number you nominate, so the matter still reaches an attorney.
  • Every intake call arrives as a transcript and a short summary, and a signed webhook can pass it to your case system.

Why people leave Smith.ai

Not a general complaint about the category. The specific wall this vendor puts in front of you.

Almost nobody leaves Smith.ai over the product. They leave over the per-call rate at volume: at about $2.00 a call on Pro, 300 intake calls costs more than a part-time hire, and a single ad campaign that lands in your phone queue can double the bill without anyone approving it. The second reason is narrower. If you're not a law firm, you're paying for a Clio-shaped bench you never send a call to.

What the bill does as you grow

The entry price is the cheapest month you will ever have. This is the shape of the rest.

Smith.ai's unit price falls as you grow. It is $3.00 a call at the free tier and $2.00 to $2.17 on the $150 Pro plan. The $500 Enterprise plan brings it to $1.60 to $1.67. Even their lowest published rate stays above a dollar fifty a call. Our Scale plan is $349 for 2,000 answered calls, and $0.25 for anything past that. Screened calls and very short calls don't count toward the allowance at all. A campaign that fills your intake queue moves our bill by quarters, not dollars.

What moving off Smith.ai actually involves

Forwarding takes five minutes. Here is the part that takes an afternoon.

Smith.ai answers on a forwarding number, so the port itself is a five-minute change at your carrier. The real work is your intake script. Firms usually have a long conflict-check question list, a set of practice areas that route to different attorneys, and a rule about which matters get booked versus which get a callback. Point GreetKeeper at your website for a first draft, add those rules, and run both on split forwarding for two weeks. Read the transcripts side by side before you cancel anything. Routing by practice area is a rule you write once, and each number you run can have its own hours, greeting and calendar.

Common questions

Is anything cheaper than Smith.ai if I still want per-call billing?

GreetKeeper is, at $49 for 200 answered calls and $0.45 after that, with booking included. On Smith.ai's free tier, call 26 onward costs $3.00 each. Run your last invoice's call count through both and the math takes a minute.

Will a per-minute service be cheaper than Smith.ai for a law firm?

Rarely. Intake calls run long, and per-minute meters like Rosie or Dialzara charge for every minute of the conversation you actually wanted. Smith.ai bills per call, so length never enters it. So does GreetKeeper, at a different rate.

Can I keep Smith.ai for intake and send my overflow elsewhere?

Yes, and it's the cheapest way to test. Point your main line at Smith.ai and your overflow or after-hours number somewhere else, then compare the transcripts after a month of real callers.

More about Smith.ai

Price it against your last Smith.ai invoice

Count the calls on it, then read our rate card against them. The math takes you a minute.

See it answer a callGreetKeeper vs Smith.ai