GreetKeeper vs Answering Legal
Answering Legal staffs US-based human receptionists who answer only for law firms, and it shows its plans after you submit a form (checked September 2026). GreetKeeper is an AI receptionist with every price printed: $49 a month for 200 answered calls, $149 for 750, and consultation booking on each plan.
| GreetKeeper | Answering Legal | |
|---|---|---|
| Billing unit | Per answered call | By minutes used, quoted after a form |
| Entry plan | $49/mo for 200 answered calls | Not published; plans appear after a form on answeringlegal.com |
| Higher tiers | $149 for 750, $349 for 2000 | Not published; the pricing page asks for name, firm, email and cell phone first |
| Overage rate | $0.45 a call on Starter, published | Not published |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Their own receptionists |
Answering Legal figures read from their own pricing page in September 2026, except where noted below as third-party. Check before you buy.
Why people move off Answering Legal
One vendor's specific wall, not a general complaint about the category.
Answering Legal sells a human, legal-only service, and firms that look elsewhere tend to start with the bill. The price follows minutes used, and a new-client intake is the longest call a firm takes. So a marketing push that works fills those minutes fastest. Timing matters too. With a form in front of the plans, you can't price a busy month until after a sales follow-up.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Answering Legal
- GreetKeeper prints every plan before you give a name: $49 for 200 answered calls, $149 for 750 and $349 for 2,000.
- Each call counts once, so a long personal-injury intake costs the same as a quick scheduling call.
- The assistant asks the intake questions you write and sends the answers as question-and-answer pairs in a signed webhook.
- Consultations book into Google Calendar or Outlook during the call, with the time read back first.
- Calls that arrive together are answered at the same time, so nobody queues during a Monday rush.
- If a transfer to an attorney isn't picked up, GreetKeeper tries a second number you nominate.
- Every plan starts with a 14-day free trial and no setup fee.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Answering Legal quotes by minutes used, so a month of long intakes costs more than a month of quick callbacks. Ask for the included minutes and the rate past them in writing before you sign. GreetKeeper bills per answered call. A firm taking 250 calls a month fits Professional at $149 for 750, and past 750 each call is $0.35 at any length.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Answering Legal in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
GreetKeeper takes over through call forwarding, so your firm keeps its number. Forward busy or no-answer calls first if your staff still picks up during the day. Then write your intake: conflict-check questions, the practice areas you take, and which matters book a consultation or get a callback. Each answer reaches your case system as a question-and-answer pair. Clio, MyCase and PracticePanther take it through Webhooks by Zapier on a paid Zapier plan.
Questions people ask about this comparison
How much does Answering Legal cost?
Answering Legal shows its plans only after a form, and its site says the price depends on the minutes you use (checked September 2026). It advertises 400 free minutes to start. GreetKeeper publishes every plan: $49 a month for 200 answered calls, $149 for 750 and $349 for 2,000.
Can an AI receptionist do legal intake?
Yes. GreetKeeper asks the intake questions you write on every new-matter call, and transfers the caller when they ask for an attorney or the assistant is unsure. The answers, a summary and a transcript link arrive when the call ends. Utah asks law practices to disclose the AI at the start of the call, and GreetKeeper's disclosure setting does exactly that.
Will GreetKeeper book consultations for my firm?
Yes, on every plan. GreetKeeper books into Google Calendar or Microsoft Outlook during the call and reads the name, number and time back first. The caller then gets one text with the booking confirmation.
See every price first
Every plan is on the pricing page. Start a 14-day trial with every feature on.