Answering Legal vs LEX Reception

Answering Legal and LEX Reception are both human answering services built only for law firms, and both keep their plan tables behind a form. LEX Reception's free-trial page prints one figure: plans starting at $425. Answering Legal prints no price and says its cost depends on the minutes you use.

Where they differ most is the trial. Answering Legal advertises 400 free minutes to start. LEX Reception's trial is 150 minutes within 30 days, and its paid service begins on its own when either runs out.

Answering Legal fits a firm that wants a longer free run and US-based receptionists answering only for lawyers. LEX Reception fits a firm that wants a starting price in view before it fills in a form. Both sites were read on 24 September 2026.

Published pricing, side by side

What each vendor prints on its own site. The billing unit decides more of the final bill than the headline price does.

	Answering Legal	LEX Reception
Billing unit	By minutes used, quoted after a form	Plan shown after a form
Entry plan	Not published on its website	From $425, per its free-trial page; the full plan table sits behind a form
Higher tiers	Not published on its website	Not published; lexreception.com/plans asks for name, company, email and phone first
Overage rate	Not published	Not published

Read on each vendor's own website in September 2026. Prices move, so check before you buy.

What decides it

The dimensions that change the bill or the service, each as a fact read on the vendor's own site.

	Answering Legal	LEX Reception
Its own pitch	Highly-trained receptionists answer exclusively for lawyers	Keep law human
Who answers	US-based receptionists, law firms only	Human receptionists for law firms
Price in view	None; cost depends on minutes used	Plans start at $425, on its trial page
Before you see plans	Name, firm, email and cell phone	Name, company, email and phone
Free trial	400 free minutes to start	150 minutes within 30 days
When the trial ends	Ask Answering Legal how the plan starts	Paid service starts on its own

Answering Legal: answeringlegal.com, its homepage and pricing page. LEX Reception: lexreception.com/plans and /plans/free-trial. Both read 24 September 2026 (September 2026).

Two legal-only desks behind two forms

Both services answer only for law firms, so neither needs to learn what a conflict check is. That's the reason most firms shortlist them together.

Both also ask who you are before they show a plan. Answering Legal's pricing page wants your name, firm, email and cell phone. LEX Reception's plans address sends you to a registration form asking for much the same. Expect a sales follow-up from either once you submit it.

What each one prints

LEX Reception prints one number, on its free-trial page: pricing starts at $425. The full plan table appears after the form. Ask what $425 includes in minutes and what a minute past the plan costs.

Answering Legal prints no dollar figure. Its pricing page says the cost is based on the minutes you use, and its homepage offers 400 free minutes to start. So your quote will turn on your minute count, and a firm with long intake calls should bring that number to the call.

Reading the two trials

A trial is the only way to price either service against your own calls before you're billed. Treat it as a measurement, not a test drive.

LEX Reception's trial gives you 150 minutes to use within 30 days. When the minutes or the days run out, whichever comes first, the paid service starts on its own. Put the end date in your calendar the day you sign up.

Answering Legal's offer is 400 free minutes. Ask how long you have to use them and what happens when they're gone. With a new-matter intake running ten minutes or more, 150 minutes can be as few as 15 intakes, and 400 minutes about 40.

What to count during either trial

Keep a simple log. For each call, note whether it was a new matter or an existing client, and how long it ran. By the end, you'll know your average intake length and your share of short calls.

Then read the messages you got back. Did the receptionist ask your conflict-check questions in order? Did the right attorney get the right call? Those answers matter more than the price, because they decide whether a new client reaches you.

A printed-price option for the same firm

Disclosure: GreetKeeper is our product, and it appears only in this section. It's an AI receptionist billed per answered call. Every price is on the pricing page, with no form in front of it. Starter is $49 a month for 200 answered calls, then $0.45 a call. Professional is $149 for 750 at $0.35, and Scale is $349 for 2,000 at $0.25.

A twelve-minute intake counts once. You write the conflict-check and intake questions. The answers arrive as question-and-answer pairs in a signed webhook, next to the summary and a transcript link. Consultations book into Google Calendar or Outlook, and the time is read back first.

When a caller asks for an attorney, it transfers to your team, and tries a second number you nominate if the first isn't picked up. Its disclosure setting announces the assistant at the start of each call, which Utah asks of law practices. Every plan starts with a 14-day free trial, every feature on and no card.

Plan	Monthly	Calls included	After that
StarterFor a single location taking calls one line at a time.	$49	200	$0.45 per call
ProfessionalBooking, routing and transfers included, not an add-on.	$149	750	$0.35 per call
ScaleFor busy phones and longer opening hours.	$349	2,000	$0.25 per call

Questions people ask about this comparison

How much does LEX Reception cost?

LEX Reception's free-trial page says plans start at $425, read 24 September 2026. The full plan table appears after a registration form. Ask what the starting plan includes in minutes and what extra minutes cost.

How much does Answering Legal cost?

Answering Legal doesn't print a price. Its pricing page asks for your details first and says the cost depends on the minutes you use. Its homepage offers 400 free minutes to start, read 24 September 2026.

What happens when the LEX Reception trial ends?

The paid service starts on its own. The trial gives 150 minutes within 30 days, and when either the minutes or the days run out, billing begins. Note the end date the day you sign up.

Do both answer only for law firms?

Yes. Answering Legal describes US-based receptionists who answer exclusively for lawyers. LEX Reception's pitch is "Keep law human", and it serves law firms. Both read on the vendors' own sites in September 2026.

See the price before the form

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