One Denver hailstorm fills a season's worth of voicemail
Roofing and auto-body phones here go from steady to unmanageable in an afternoon. GreetKeeper answers all of them at once.
Caller
“We just got hit hard in Aurora. The car is dented all over and there are shingles in the yard. Do you do insurance work?”
What happened next
- Logged hail damage to a property and a vehicle in Aurora
- Confirmed the shop handles insurance claims
- Booked an inspection and noted the claim had not been filed yet
Hail is the whole business model
A single severe hailstorm along the Front Range can generate more inbound calls in six hours than a roofing company takes in the preceding three months. Everyone in the damage path rings at once, and the shops that capture that work are the ones still answering at call four hundred.
The calls themselves are unusual. Most start with an insurance question rather than a repair question, and the caller often has not filed a claim yet. Capturing the address, the damage and whether a claim exists is what turns a storm surge into a workable list instead of a full voicemail box.
GreetKeeper answers each of them in parallel, since nothing is waiting for a free person. The overage rate is published, which matters more in a hail market than almost anywhere else: a storm month is a number you can work out beforehand.
Mountain Time
Mountain time means Denver is two hours behind New York and one ahead of Los Angeles. A business here can reach both coasts inside a normal day, and both coasts reach back outside it. The first calls land at 6am from the East and the last at 7pm from the West.
What rings along the Front Range
Storm-driven work sits on top of a steady service economy.
Roofing and exterior restoration
Hail creates concentrated bursts of insurance-led work, and the first question is usually about the claim rather than the roof.
Auto body and glass
The same storm dents every car it passes. These shops face the identical surge problem on the same afternoon.
Home services at altitude
Heating, plumbing and a long outdoor-recreation season that keeps rental and repair lines busy through the summer.
Recording and AI disclosure in Colorado
Colorado is permissive on recording, with AI legislation moving that we will not describe from second-hand sources.
Colorado is a one-party consent state for call recording, with AI legislation in motion that we are deliberately not describing from second-hand sources.
GreetKeeper can announce that a call is recorded and that the caller is speaking to an assistant. You write the wording, and you decide whether either notice plays. Our reading of the wider rules, with the dates, sits on the compliance page.
What it costs, including the part most vendors leave off
Booking is on every plan, and the rate after the allowance is published.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
What we cannot tell you
Questions from Denver businesses
What does a hail week cost me?
Starter is $49 for 200 answered calls, then $0.45 each. A thousand-call week is $49 plus $360. We publish that rate. Rosie, Ruby, Slang and AnswerConnect do not publish theirs, so their storm month is a surprise.
Can it handle an insurance question?
It answers the questions you train it on, so it can confirm that you do insurance work and ask whether a claim has been filed. It should not be giving coverage advice, and we would route anything past the basics to a person.
Does Colorado require an AI disclosure?
Colorado has AI measures in motion and we are deliberately not describing them from secondary sources. Maine and Utah are the two we assert. Turn the disclosure on and check with your own counsel.
Does it work if five hundred people ring in an hour?
Calls are handled in parallel rather than queued for an available person, which is the structural difference from a human service. Each caller gets through and gets logged with a timestamp.
Hear it take one of your calls
Your own scenario, your own greeting, in a couple of minutes.