In the metroplex, the first question is whether you come out here
Dallas and Fort Worth are one market and forty suburbs. GreetKeeper answers the coverage question live instead of taking a message about it.
Caller
“We're opening a second location in Frisco and need the low-voltage rough-in scheduled around the drywall date. Who handles commercial?”
What happened next
- Logged a commercial low-voltage inquiry for a Frisco build
- Confirmed Frisco is inside the service area
- Routed to the commercial estimator rather than the residential book
Growth turns qualification into the whole job
The Dallas-Fort Worth metroplex sprawls across a dozen counties, and a service business here defines itself by where it will drive. A caller in Frisco and a caller in Waxahachie are ninety minutes apart, and each of them asks the same opening question before anything else. Answering it in the call is the difference between a booking and a callback that never happens.
Constant commercial construction adds a second pattern: calls that are about scheduling around someone else's trade rather than about a problem. The caller needs to know whether you can work to a drywall date, and that conversation is a qualification, not a message.
GreetKeeper knows your service area and your job types because you set them once. It confirms coverage, splits commercial from residential, and books into the right calendar.
Central Time
Central time puts Dallas in the most convenient slot in the country for a business selling nationally: reachable from New York at 8am and from California at 6pm. Both of those hours sit outside a standard front desk, which is where a lot of a Dallas company's inbound value is currently going to voicemail.
The metroplex call mix
Construction growth and a large professional-services base.
Commercial and residential contracting
Electrical, low-voltage, HVAC and general contracting, where coverage and job type decide who the call should reach.
Real estate and property services
A high-turnover market generates showing, inspection and repair calls at evenings and weekends, which is when agents are working anyway.
Professional services
Legal, accounting and insurance intake, where the matter type determines whether a call is worth a partner's hour.
Recording and AI disclosure in Texas
Texas keeps recording simple, and the disclosure question is worth a minute of your time anyway.
Texas is a one-party consent state for recording, though the legislature has been active on AI and the ground may not stay still.
GreetKeeper can announce that a call is recorded and that the caller is speaking to an assistant. You write the wording, and you decide whether either notice plays. Our reading of the wider rules, with the dates, sits on the compliance page.
What it costs, including the part most vendors leave off
Booking is on every plan, and the rate after the allowance is published.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
What we cannot tell you
Questions from Dallas businesses
Can it tell a caller I do not cover their city?
Yes, and that is genuinely useful. A clean no in the call beats a callback three hours later, and you get the transcript so you can see what you are turning away.
Does it separate commercial from residential?
You set the rules. Most contractors have it ask two questions that split the two, then route commercial to an estimator and residential into the booking flow.
Does Texas require an AI disclosure?
Not for inbound calls as we read it in September 2026. Maine and Utah are the two states with duties that reach a receptionist. Texas is legislating on AI and we will not describe that from secondary sources.
How does the price compare with Smith.ai?
Smith.ai's Pro plan is $150 a month covering 75 to 300 calls, and both of us count calls rather than minutes. Our Starter is $49 for 200 calls with a published $0.45 overage. Smith.ai has a human team behind the AI, which we do not.
Hear it take one of your calls
Your own scenario, your own greeting, in a couple of minutes.