San Diego's recording rule is the strict one
California asks every party to consent before a call is recorded. GreetKeeper plays your notice first, then books the work.
Caller
“We have a vacation rental in Pacific Beach and the guests just reported no hot water. Check-in for the next lot is at four.”
What happened next
- Logged a hot-water failure at a Pacific Beach rental
- Noted a hard deadline: next check-in at 4pm
- Booked the morning slot and sent the property manager confirmation
Rentals and research, on the same phone system
Short-term rentals give San Diego a service-call pattern most cities do not have. The person ringing is rarely the person in the property, the deadline is the next check-in, and the call arrives at whatever hour a guest notices the problem. A message left at 7am and read at 10am has already cost the owner the turnover.
At the other end of the market, the biotech and defense employers here run on a schedule that does not match retail hours, and the professional practices serving them take calls early and late. Neither group is well served by a front desk that starts at nine.
California's consent rule applies to all of it. GreetKeeper plays the notice you write, captures the property address and the deadline, and puts the whole conversation on your screen.
Pacific Time
Pacific time with a border an hour south that keeps the same clock. If your customers cross for work or your suppliers sit in Tijuana, the working day starts earlier than a San Diego office does, and the calls that arrive before eight are real ones rather than wrong numbers.
What the calls are about
A coastal service economy with an unusual amount of property turnover.
Property management and vacation rentals
Turnover deadlines make these calls urgent in a specific way: the fix has to land before check-in, not merely today.
Clinics and dental practices
A dense practice market where a new-patient call that reaches voicemail is a patient who books elsewhere that afternoon.
Home services across a spread-out county
Coverage is the first question a caller asks, from Chula Vista to Escondido, and answering it live is most of the qualification.
Recording and AI disclosure in California
The California position matters here, and so does a statute that gets misapplied to products like ours.
California appears on every all-party consent list we checked, so a recorded call needs everyone on it to agree rather than you alone.
GreetKeeper can announce that a call is recorded and that the caller is speaking to an assistant. You write the wording, and you decide whether either notice plays. Our reading of the wider rules, with the dates, sits on the compliance page.
What it costs, including the part most vendors leave off
Booking is on every plan, and the rate after the allowance is published.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
What we cannot tell you
Questions from San Diego businesses
Does AB 2905 cover an inbound AI receptionist?
No, as we read it. AB 2905 covers calls placed through an automatic dialing-announcing device, which is outbound activity. Vendor pages that present it as an inbound rule, often with a $500-per-call figure attached, are citing the wrong statute.
Do I need the recording notice?
If you keep audio, yes. California is in the all-party consent group on every list we checked. You write the wording and you control whether it plays.
Can it take a call from a guest rather than the owner?
Yes, and that is the normal case for a rental. It captures who is calling, which property, and what the deadline is, then books or routes it under your rules.
Are there San Diego references?
None. GreetKeeper is new and has no customers, reviews or case studies. Ruby and Smith.ai both have years of operating history if that is what you need.
Hear it take one of your calls
Your own scenario, your own greeting, in a couple of minutes.