Trillet alternatives
Trillet's receptionist is one plan: $49 a month for 150 minutes, then $0.20 a minute (checked September 2026). If you're shopping past it, you probably want room to grow inside a receptionist plan. Here is the field by billing unit, with GreetKeeper's $49 for 200 answered calls first.
| Service | Bills by | Entry price | Overage published? |
|---|---|---|---|
| GreetKeeper | Answered call | $49 for 200 calls | Yes, $0.45 a call |
| Smith.ai | Per call | Free tier at $0 for 25 calls, then $3.00 a call | Yes |
| Ruby | Per minute | $250/mo for 50 minutes | No |
| Rosie | Per minute | Professional $49/mo for 250 minutes | No |
| Goodcall | Per unique caller | Starter $79/mo ($66 annual) for 100 unique customers | Yes |
| Trillet | Per minute | AI Receptionist $49/mo for 150 minutes, then $0.20 a minute | Yes |
Read from each vendor's own pricing page in September 2026, except vendors who gate pricing behind a form. Check before you buy.
What GreetKeeper does differently from Trillet
Every line below is on our pricing page or in the product today.
Why teams switch to GreetKeeper
- GreetKeeper's $49 Starter plan counts 200 answered calls, and a long call still counts as one.
- When you grow, there are two more plans: $149 for 750 calls and $349 for 2,000, each with a printed overage rate.
- The signed webhook posts every call to the URL you set, so Zapier, Make or n8n can hand it to your CRM.
- A business with several locations gets a dedicated local number per location, each with its own hours, greeting and calendar.
- Calls that arrive together are answered at the same time, so your lunchtime rush never queues.
- Every plan starts with a 14-day free trial with every feature on, and no card.
Why people leave Trillet
Not a general complaint about the category. The specific wall this vendor puts in front of you.
Trillet built its receptionist for solo owner-operators, and its own pricing page says so. The product is one Trillet-branded agent, and the comparison table lists its CRM integration as calendars only (September 2026). A business that wants call records flowing into a CRM is pointed to the agency platform instead, which is a white-label toolkit priced for resellers. Owners who just want their own phones answered end up choosing between a slim plan and a reseller product.
What the bill does as you grow
The entry price is the cheapest month you will ever have. This is the shape of the rest.
Trillet's receptionist has one plan, so growth shows up as minutes at $0.20 each past the first 150. That is about fifty three-minute calls before the meter starts. GreetKeeper's scaling is a ladder of plans. Starter holds 200 calls for $49, Professional holds 750 for $149, and Scale holds 2,000 for $349, with $0.45, $0.35 and $0.25 per extra call.
What moving off Trillet actually involves
Forwarding takes five minutes. Here is the part that takes an afternoon.
Trillet answers on your existing number, so your forwarding is already in place. Change the forwarding target at your carrier to GreetKeeper's local number. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives. Reconnect your Google Calendar or Outlook calendar for bookings, and paste your common questions into the script. If you're inside Trillet's 28-day money-back window, run a week of real calls on GreetKeeper first.
Common questions
What are the alternatives to Trillet for a small business?
GreetKeeper, Rosie and Dialzara all sell self-serve receptionist plans. GreetKeeper is $49 for 200 answered calls, Rosie is $49 for 250 minutes and Dialzara starts at $29 for 60 minutes (September 2026). Only GreetKeeper of those three bills by the call.
Which Trillet alternative handles a business with more than one location?
GreetKeeper's Multi-location plan starts at $299 per location. Each location gets its own dedicated local number, hours, greeting and calendar under one account, with inclusions set in your contract.
How long does it take to move from Trillet to GreetKeeper?
Most of it fits in an afternoon. The forwarding change takes minutes at your carrier. The rest is your script: point GreetKeeper at your website for a first draft of your hours, services and FAQs, then correct it and add your transfer rules.
Grow past one plan
Start on Starter and move up when the calls do. Every overage rate is on the pricing page.