GreetKeeper vs Trillet
Trillet and GreetKeeper both start at $49 a month, so the difference is what the $49 counts. Trillet's AI Receptionist includes 150 minutes, then charges $0.20 a minute (checked September 2026). GreetKeeper's Starter includes 200 answered calls, and each call counts once however long it runs.
| GreetKeeper | Trillet | |
|---|---|---|
| Billing unit | Per answered call | Per minute |
| Entry plan | $49/mo for 200 answered calls | AI Receptionist $49/mo for 150 minutes, then $0.20 a minute |
| Higher tiers | $149 for 750, $349 for 2000 | One receptionist plan; the white-label agency platform starts from $99/mo at $0.12 a minute after included minutes; Enterprise is custom |
| Overage rate | $0.45 a call on Starter, published | Published: $0.20 a minute past 150 minutes on the AI Receptionist plan |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
Trillet figures read from their own pricing page in September 2026. Check before you buy.
Why people move off Trillet
One vendor's specific wall, not a general complaint about the category.
Trillet built its receptionist for solo owner-operators, and its own pricing page says so. The product is one Trillet-branded agent, and the comparison table lists its CRM integration as calendars only (September 2026). A business that wants call records flowing into a CRM is pointed to the agency platform instead, which is a white-label toolkit priced for resellers. Owners who just want their own phones answered end up choosing between a slim plan and a reseller product.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Trillet
- GreetKeeper's $49 Starter plan counts 200 answered calls, and a long call still counts as one.
- When you grow, there are two more plans: $149 for 750 calls and $349 for 2,000, each with a printed overage rate.
- The signed webhook posts every call to the URL you set, so Zapier, Make or n8n can hand it to your CRM.
- A business with several locations gets a dedicated local number per location, each with its own hours, greeting and calendar.
- Calls that arrive together are answered at the same time, so your lunchtime rush never queues.
- Every plan starts with a 14-day free trial with every feature on, and no card.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Trillet's receptionist has one plan, so growth shows up as minutes at $0.20 each past the first 150. That is about fifty three-minute calls before the meter starts. GreetKeeper's scaling is a ladder of plans. Starter holds 200 calls for $49, Professional holds 750 for $149, and Scale holds 2,000 for $349, with $0.45, $0.35 and $0.25 per extra call.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Trillet in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
Trillet answers on your existing number, so your forwarding is already in place. Change the forwarding target at your carrier to GreetKeeper's local number. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives. Reconnect your Google Calendar or Outlook calendar for bookings, and paste your common questions into the script. If you're inside Trillet's 28-day money-back window, run a week of real calls on GreetKeeper first.
Questions people ask about this comparison
Is Trillet's $49 plan the same as GreetKeeper's $49 plan?
The price matches, and the unit differs. Trillet's $49 AI Receptionist includes 150 minutes, then $0.20 a minute (checked September 2026). GreetKeeper's $49 Starter includes 200 answered calls, with $0.45 for each extra call, and booking is included.
Can GreetKeeper send calls to my CRM?
Yes. When a call ends, a signed webhook posts the caller's details, the intake answers and the summary to the URL you set. Webhooks by Zapier catches it on a paid Zapier plan (Professional or above), and your CRM's own Zapier action writes the record. Make and n8n catch it too.
Does GreetKeeper answer on my existing number like Trillet?
Yes. You forward your existing business number to GreetKeeper's dedicated local number, with the area code chosen at signup. Callers keep dialing the number they know, and GreetKeeper answers in all four forwarding modes: all calls, busy, no-answer and unreachable.
See what $49 counts here
Forward your line for 14 days and watch 200 answered calls fill up. No card needed.