The best AI receptionist for a law firm, ranked on intake
GreetKeeper ranks first of the seven AI receptionists for law firms we checked in September 2026. It asks your intake questions, books the consultation during the call, and announces itself as an AI at the start. Starter is $49 for 200 answered calls, so a long personal-injury intake costs the same as a two-minute callback request.
Smith.ai puts trained people behind its assistant. After 25 free calls, each call costs $3.00. Rosie starts at $49 for 250 minutes and books on its $149 tier.
My AI Front Desk bundles web chat, texting and a CRM with the phone line at $99 for 200 voice minutes. Upfirst counts calls, starting at $24.95 for 30.
Two disclosure laws reach an inbound AI receptionist. Utah asks licensed occupations, law among them, to disclose verbally at the start. Maine requires clear notice that a caller is talking to AI, and its rule covers spoken conversation.
How this was put together
Disclosure: GreetKeeper is our product. We set the criteria and weights for a small or mid-size firm before scoring. Every rival price was read on that vendor's own site in September 2026. Staffed services are ranked on our legal answering services list instead.
What we compared
- Intake quality (30%): your screening questions asked, answers read back, and the matter type captured for a conflict check.
- Consultations booked during the call (25%), on the entry plan.
- Cost of a heavy intake month (20%): the billing unit and a published rate after the allowance.
- Intake reaching your case system (15%): a route to Clio, MyCase or PracticePanther you can name step by step.
- Disclosure at the start of the call (10%), for Utah and Maine.
The shortlist at a glance
Billing unit first, because it decides more of the final bill than the headline price does.
| Charges by | Entry plan | After the allowance | |
|---|---|---|---|
| GreetKeeper | per answered call | $49/mo for 200 answered calls | $0.45 a call on Starter, published |
| Smith.ai | per call | Free tier at $0 for 25 calls, then $3.00 a call | Published, and the per-call rate falls as the tier rises |
| Rosie | per minute | Professional $49/mo for 250 minutes | Not published |
| My AI Front Desk | per voice minute | Business-in-a-Box $99/mo, or $79/mo billed annually, with 200 voice minutes | Published: 25 credits a voice minute at $0.01 a credit; auto-reload adds 1,000 credits for $10 |
| Upfirst | per call | Starter $24.95/mo for 30 calls ($20/mo billed annually) | Published: $1.50 a call on Starter, $1 on Premium, $0.75 on Pro, $0.70 on Scale |
| Goodcall | per unique caller | Starter $79/mo ($66 annual) for 100 unique customers | $0.50 per additional unique customer, published |
| Dialzara | per minute | Business Lite $29/mo for 60 minutes | Published on every tier, from $0.48 a minute down to $0.35 |
Read from each vendor's own pricing page in September 2026.
GreetKeeper
Intake questions, consultation booking and disclosure at call start, on the $49 plan.
Worth it for: You want every new matter screened and booked at any hour, with your intake answers arriving as question-and-answer pairs in a signed webhook. A caller who asks for an attorney is transferred, and a second number is tried if the first isn't picked up.
Charges per answered call. Entry plan $49/mo for 200 answered calls. After the allowance: $0.45 a call on Starter, published.
Smith.ai
Per-call AI with a trained human team behind it.
Worth it for: Your firm runs Clio or MyCase and wants a person on hand when the assistant shouldn't take the call.
Not for: A solo attorney on a tight budget. Each call after 25 free ones costs $3.00, and Pro is $150 a month.
Charges per call. Entry plan Free tier at $0 for 25 calls, then $3.00 a call. After the allowance: Published, and the per-call rate falls as the tier rises.
Rosie
A $49 plan counted in minutes, with booking on the $149 tier.
Worth it for: You want after-hours calls captured and will make each callback yourself.
Not for: Booking consultations on the entry plan, since booking starts on the $149 tier. Long intake calls also draw down a minute allowance fast.
Charges per minute. Entry plan Professional $49/mo for 250 minutes. After the allowance: Not published.
My AI Front Desk
An AI phone line bundled with chat, texting and a CRM.
Worth it for: Your new firm has no CRM or website chat yet, and you want both with the phone line.
Not for: A firm already on a legal case system, which would pay for a second CRM. Past 200 voice minutes, each minute draws 25 credits.
Charges per voice minute. Entry plan Business-in-a-Box $99/mo, or $79/mo billed annually, with 200 voice minutes. After the allowance: Published: 25 credits a voice minute at $0.01 a credit; auto-reload adds 1,000 credits for $10.
Upfirst
Per-call billing on a four-step ladder, from $24.95 for 30 calls.
Worth it for: You run a solo practice and take about one call a day.
Not for: A growing firm. Each extra call is $1.50 on Starter, and past 600 calls a month Upfirst moves to custom pricing.
Charges per call. Entry plan Starter $24.95/mo for 30 calls ($20/mo billed annually). After the allowance: Published: $1.50 a call on Starter, $1 on Premium, $0.75 on Pro, $0.70 on Scale.
Goodcall
Unique-customer billing with uncapped minutes.
Worth it for: Your clients call repeatedly about an open matter, and you'd like each client counted once.
Not for: A firm with a separate number per practice area, since Goodcall prices per agent and each number is an agent.
Charges per unique caller. Entry plan Starter $79/mo ($66 annual) for 100 unique customers. After the allowance: $0.50 per additional unique customer, published.
Dialzara
A $29 AI plan with overage printed on every tier.
Worth it for: You want to test AI answering on a few short calls first.
Not for: Real intake volume. The entry plan holds 60 minutes, and new-client calls run long.
Charges per minute. Entry plan Business Lite $29/mo for 60 minutes. After the allowance: Published on every tier, from $0.48 a minute down to $0.35.
How a law firm should pick an AI receptionist
Write your intake before you compare vendors. List the questions a conflict check needs, the practice areas you take, and which matters book a consultation. GreetKeeper asks those questions, reads the answers back, and sends them as question-and-answer pairs beside the call summary.
Then follow the intake into your case system. GreetKeeper's signed webhook reaches Clio, MyCase and PracticePanther through Webhooks by Zapier on a paid Zapier plan. Make and n8n catch the same webhook with their own triggers.
Finally, set the transfer rules. A caller describing an arrest goes straight to an attorney, with a second number tried if the first rings out. Give each practice-area line its own number, hours, greeting and calendar under one account.
Our own pricing, in full
Including the rate after the allowance, which is the number most of this list leaves off.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
The short version
- Booking is included on every tier. Rosie keeps booking and live transfer behind its $149 plan.
- The overage rate is on the pricing page. Rosie, Ruby, Slang and AnswerConnect do not publish theirs.
- Calls are counted, not minutes, so a long useful conversation costs the same as a short one.
Questions people ask about this list
What is the best AI receptionist for a law firm?
On our published method, GreetKeeper ranks first. It asks your intake questions, books consultations on the $49 plan, announces itself as an AI, and prints its overage at $0.45 a call. Every plan starts with a 14-day free trial, and no card is needed.
Can an AI receptionist run a conflict check?
It collects the names a check needs and puts them in the transcript and summary. Your firm runs the check in its own case system. GreetKeeper asks your screening questions and stays within them.
Does Utah's AI law apply to lawyers?
Yes. Utah's AI Policy Act requires regulated occupations, law included, to disclose AI use prominently and verbally at the start. GreetKeeper's disclosure setting announces the assistant as an AI in its opening line.
How does intake reach Clio?
By webhook. GreetKeeper posts each intake with the caller's details, your screening answers and the summary. Webhooks by Zapier catches it on a paid Zapier plan, and Clio's own Zapier app creates the contact or matter.
Why is GreetKeeper first on a list it wrote?
Intake and booking carried the most weight, and GreetKeeper does both on its $49 plan while counting a long intake as one call. Its rates are printed, so a firm can price a heavy month before signing up.
Hear one of these handle your own call
Your scenario, your greeting, a couple of minutes.