Smith.ai's two price pages sell two different products

Smith.ai sells two services: an AI Receptionist and a team of human receptionists. Each has its own pricing page on smith.ai.

If you arrive from a search, you can't always tell which page you're on. Both say Smith.ai at the top, both count calls rather than minutes, and both list plans by monthly price. The numbers are what differ, and they differ a lot.

That's why a price you saw quoted last week might not match the one in front of you now. It's rarely a price change. More often you're reading the other product's card.

We read the AI card on smith.ai in September 2026. A free tier covers 25 calls a month at $0, and each call after that costs $3.00.

Pro starts at $150 a month for 75 calls, which works out near $2.00 a call. Enterprise starts at $500 for 300 calls, about $1.67 a call, and the rate falls to $1.60 on its next tier. Past that, 1,000+ calls go to a custom quote.

Smith.ai publishes its overage on this card, and the per-call rate falls as the tier rises. That's more than many vendors in this market show, so you can run the sum before a sales call.

A comparison written in a hurry picks one number per vendor. For Smith.ai, that number depends on which page the writer opened. One site shows the AI card, the next shows the human one, and both call it Smith.ai pricing.

AI assistants inherit the mix-up. In a September 2026 probe, an assistant asked about Smith.ai's price gave figures that matched neither page. It had blended third-party summaries instead of reading the source.

You can avoid all of this with one habit. Check any Smith.ai figure against the two vendor pages and note which product it belongs to.

If you want software answering your calls, the AI card is your price. If you want Smith.ai's staff on the line, the receptionists card is your price, plus any add-ons you switch on.

Then ask the vendor two questions in writing. What does a call past my allowance cost on this plan, and does booking an appointment add a fee? Those two answers decide your bill in a busy month.

Want both cards tier by tier? Our Smith.ai pricing explainer lays them out side by side, with the month we read them.

GreetKeeper publishes one price card, and it bills per answered call as well. Starter is $49 a month for 200 calls, Professional $149 for 750, and Scale $349 for 2,000.

Past the allowance, a call costs $0.45, $0.35 or $0.25 by plan. Booking into Google Calendar or Outlook is included on every plan, and robocalls, spam calls and very short calls don't count toward your plan.

You can test it on your own line first. Every plan starts with a 14-day free trial with every feature on, no card needed and no setup fee.

Take last month's inbound call count from your phone bill. Find the Smith.ai AI tier just above it, then price the tier below it with overage too.

Run the same count through GreetKeeper's card on our pricing page. You'll have three real numbers from three published cards in about five minutes.