GreetKeeper vs MAP Communications
MAP Communications staffs your phone with live agents and has done so since 1990. Its plans run from $49 a month plus $1.37 a minute up to $649 for 500 minutes. GreetKeeper answers with an AI receptionist and charges per answered call. Starter is $49 for 200 calls, and every plan books appointments during the call.
| GreetKeeper | MAP Communications | |
|---|---|---|
| Billing unit | Per answered call | Per minute, in monthly minute plans |
| Entry plan | $49/mo for 200 answered calls | Pay As You Go at $49 a month with no minutes included, then $1.37 a minute |
| Higher tiers | $149 for 750, $349 for 2000 | Business $179 for 125 minutes, Enterprise $339 for 250 minutes, Premium $649 for 500 minutes |
| Overage rate | $0.45 a call on Starter, published | Published: $1.30 a minute on Business, $1.28 on Enterprise and Premium |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Their own receptionists |
MAP Communications figures read from their own pricing page in September 2026. Check before you buy.
Why people move off MAP Communications
One vendor's specific wall, not a general complaint about the category.
A minute plan asks you to guess how long your callers will talk. MAP Communications includes 125 minutes on Business and 250 on Enterprise, so a run of long calls pushes you into the $1.28 to $1.30 rate. Owners also leave when a message is where the call stops. An agent writes down the caller's details, and then somebody on your team still has to phone back and agree a time. You're paying for the call and then making it again.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from MAP Communications
- GreetKeeper prices the call, not the minute: Starter is $49 a month for 200 answered calls, and a long call counts once.
- The caller books while still on the phone, straight into Google Calendar or Outlook, on every plan.
- After the call, the caller gets one text with the booking confirmation or a booking link.
- Your own local number is included, with the area code you pick when you sign up.
- You can set closure dates, and GreetKeeper answers as closed on those days without a script change.
- Spam and robocalls are dropped before the greeting, so they never touch your call count.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
At MAP Communications, Premium is $649 a month for 500 minutes, and each extra minute is $1.28. That's the top published plan, so a bigger month means more minutes at that rate. GreetKeeper's Scale plan is $349 a month for 2,000 answered calls, and the 2,001st call is $0.25. Call length never enters the sum. Screened robocalls and very short calls don't count toward the plan either.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off MAP Communications in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
MAP Communications lists no long-term contracts, so you can plan the move around your own calendar. Before you cancel, ask MAP for your call script and your last month of messages. Sign up for GreetKeeper and point it at your website, and it drafts your hours, services and FAQs. Paste in the questions from your MAP script, connect Google Calendar or Outlook, and choose your area code. Last step: change the forwarding on your main line to your GreetKeeper number.
Questions people ask about this comparison
How much does MAP Communications cost compared with GreetKeeper?
MAP Communications starts at $49 a month with no minutes included and $1.37 for every minute, as of September 2026. Its Business plan is $179 for 125 minutes. GreetKeeper's Starter plan is $49 a month for 200 answered calls, and each call after that is $0.45, however long it runs.
Can GreetKeeper book the appointment instead of taking a message?
Yes, on every plan. GreetKeeper reads the caller's name, number and time back, then writes the booking into Google Calendar or Outlook while the caller is still on the line. The caller gets one text with the confirmation. You get the transcript and a short summary of the call.
Can GreetKeeper handle a Monday-morning rush of calls?
Yes. GreetKeeper answers calls that arrive together at the same time, so a second or third caller isn't left on hold. Each caller gets the same greeting and questions you set up. Every call still lands as its own transcript and summary.
What if the caller needs someone from my team right now?
GreetKeeper transfers the call to the person you choose. If they don't answer, it tries a second number you nominate. It can also text the on-call person with the caller's name, number and reason, so an urgent call reaches a human fast.
Book calls without the minute meter
Forward one line to a GreetKeeper number and ring it yourself. 14 days free, no card, no setup fee.