GreetKeeper vs PATLive
PATLive publishes eleven live-answering tiers with the per-minute rate printed on every one. GreetKeeper publishes every plan and overage rate too. So this comparison comes down to the unit. People answer your phone by the minute there; GreetKeeper answers it by the call, at a fraction of the price.
| GreetKeeper | PATLive | |
|---|---|---|
| Billing unit | Per answered call | Per minute |
| Entry plan | $49/mo for 200 answered calls | $49/mo pay as you go with no minutes included, at $2.99 a minute; $99 for 50 minutes |
| Higher tiers | $149 for 750, $349 for 2000 | $189 (100 min), $349 (200), $479 (300), $759 (500), $1,499 (1,000), $2,899 (2,000), up to $6,899 (5,000) |
| Overage rate | $0.45 a call on Starter, published | Published on every tier: $2.99 a minute pay as you go, $2.29 on the $99 plan, $1.99 at $349, $1.79 at $759, down to $1.49 at $6,899 (re-read on patlive.com/pricing 2026-09-24) |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Their own receptionists |
PATLive figures read from their own pricing page in September 2026. Check before you buy.
Why people move off PATLive
One vendor's specific wall, not a general complaint about the category.
The ladder itself. PATLive's tiers step $759, then $1,499, then $2,899, so a business sitting at 600 minutes either buys a thousand or pays $1.79 for each of the extra hundred. Both feel wrong. The other trigger is the pay-as-you-go tier at the bottom: $49 sounds like an entry plan until you notice it includes no minutes at all, and thirty minutes of calls bills at $138.70.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from PATLive
- Their $99 plan buys 50 staffed minutes, roughly seventeen conversations. Ours is $49 for 200 answered calls.
- They meter minutes, so the call that goes well costs more than the wrong number. We count calls.
- Their pay-as-you-go tier is $49 for zero minutes at $2.99 each; our $49 includes 200 answered calls.
- Booking is on every plan, written into Google Calendar or Outlook while the caller waits.
- It answers calls that arrive together, so a rush never waits for a free receptionist.
- Wrong numbers that hang up fast and screened robocalls don't count toward our plan.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
PATLive's meter improves steadily and publicly: $2.29 a minute on the $99 plan, $1.99 at $349, $1.79 at $759, $1.49 at the $6,899 top tier. Ruby, Rosie and Abby Connect publish none of that. It's still a minute rate that never drops below about a dollar fifty. Our Scale plan is $349 for 2,000 answered calls and $0.25 past that, and a nine-minute conversation costs the same as a nine-second one.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off PATLive in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
PATLive builds your script with you, which means the script exists and someone there wrote it down. Ask for a copy before you give notice, along with your call logs. That document is genuinely useful and it's the thing most businesses discover they don't have when they move off a staffed service. Then it's a forwarding change, and two weeks of split forwarding to read both sets of transcripts side by side.
Questions people ask about this comparison
PATLive publishes everything. What's left to compare?
The unit. They sell minutes with a person on them; we sell answered calls handled by software. At 200 calls averaging three minutes, their $759 plan covers you and ours is $49. For bookings, routine questions and routing, that gap is money you keep.
Is PATLive's $49 plan comparable to yours?
No, and it's the easiest mistake on their page. Their $49 is pay-as-you-go with zero minutes included at $2.99 each. Our $49 includes 200 answered calls. Thirty minutes of talking costs $138.70 on theirs and nothing extra on ours.
What if most of my calls are very short?
Then check how each meter treats them. PATLive's $99 for 50 minutes covers about seventy forty-second calls. Our $49 covers 200 answered calls, and very short calls and screened robocalls don't count toward it at all.
More about PATLive
- Moving off PATLive: every other vendor
- PATLive pricing, month by month
- PATLive review
- AnswerConnect vs PATLive for a small business
- Nexa vs PATLive answering service
- PATLive vs Ruby Receptionists
- PATLive vs AnswerFirst
- Smith.ai vs PATLive
- GreetKeeper vs Nexa
- GreetKeeper vs Answering Legal
- GreetKeeper vs VoiceNation
Price 200 calls both ways
Their minutes against our answered calls. Their own card gives you everything you need for the sum.