GreetKeeper vs Grasshopper
Grasshopper and GreetKeeper do different jobs on the same call. Grasshopper is a virtual phone system from $14 a month billed annually, with unlimited users, calls and texts (checked 24 September 2026). GreetKeeper is the AI receptionist that answers what Grasshopper forwards, from $49 a month for 200 answered calls. You can run both on the same business number.
| GreetKeeper | Grasshopper | |
|---|---|---|
| Billing unit | Per answered call | Per month for a virtual phone plan |
| Entry plan | $49/mo for 200 answered calls | From $14/mo billed annually, with unlimited users at no extra cost |
| Higher tiers | $149 for 750, $349 for 2000 | Higher plans are listed on grasshopper.com/pricing; every plan includes unlimited calls and texts |
| Overage rate | $0.45 a call on Starter, published | No call overage: calls and texts are unlimited on the phone plan |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
Grasshopper figures read from their own pricing page in September 2026. Check before you buy.
Why people move off Grasshopper
One vendor's specific wall, not a general complaint about the category.
Grasshopper gives a small business a proper number, extensions and forwarding to the phones people already carry. The friction starts on the owner's own mobile. A forwarded call that reaches you under a sink or halfway through a haircut still has to be answered by you, and a caller who hits voicemail may simply ring the next name on the list. The fix is someone on the other end of the forward, and swapping phone systems doesn't provide one.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Grasshopper
- Grasshopper routes the call. GreetKeeper picks it up, answers the question and books the job.
- Forward a Grasshopper extension to your GreetKeeper number and you keep the business number your customers know.
- The answered call is the unit: $49 covers 200, $149 covers 750 and $349 covers 2,000.
- Bookings land in Google Calendar or Outlook during the call, after the assistant reads the time back.
- Every call arrives as a transcript and a short summary, and the caller gets one text with the booking confirmation.
- Robocalls and spam calls are dropped before the greeting and never count toward your plan.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Grasshopper's bill stays flat as volume grows, since calls and texts are unlimited on the plan (checked 24 September 2026). What grows is the number of calls nobody picks up. If you forward only those, GreetKeeper's count is your missed-call count. Two hundred of them fit the $49 Starter plan, 750 fit the $149 Professional plan, and each call past the allowance costs $0.45 or $0.35.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Grasshopper in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
You don't have to leave Grasshopper at all. In your Grasshopper settings, set the extension to forward to your GreetKeeper number, on every call or only when you don't pick up. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives. Your customers keep dialing the same Grasshopper number. Train GreetKeeper on your website first, place a test call from your mobile, and read the transcript before you tell anyone.
Questions people ask about this comparison
Is GreetKeeper a replacement for Grasshopper?
It's the other half of the call. Grasshopper gives you the business number and forwards calls, and GreetKeeper answers them, books the appointment and sends you a summary. Point a Grasshopper extension at your GreetKeeper number and both run together.
How much do Grasshopper and GreetKeeper cost together?
Grasshopper's plans start at $14 a month billed annually (checked 24 September 2026). GreetKeeper starts at $49 a month for 200 answered calls, with booking included. Check Grasshopper's current plan list on its own pricing page before you add them up.
What does GreetKeeper record from a forwarded Grasshopper call?
GreetKeeper captures the caller's name, number and reason for calling during the conversation, and reads them back before it books. That record arrives as a transcript and a short summary, and a signed webhook can send it on to your CRM.
Add an answer to your Grasshopper line
Forward one extension to GreetKeeper for a 14-day trial with every feature on. No card.