GreetKeeper vs Weave
Weave runs a practice's phones and patient messaging, and it quotes each plan through sales (checked 24 September 2026). GreetKeeper is an AI receptionist that answers the calls your phones forward to it, from $49 a month for 200 answered calls, with booking on every plan. Weave rings the desk; GreetKeeper picks up.
| GreetKeeper | Weave | |
|---|---|---|
| Billing unit | Per answered call | Quoted monthly plan |
| Entry plan | $49/mo for 200 answered calls | Not published per plan; each plan's price sits behind a Get Pricing button |
| Higher tiers | $149 for 750, $349 for 2000 | Not published; plans including Elite, Ultimate and Enterprise are quoted through sales |
| Overage rate | $0.45 a call on Starter, published | Not published |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
Weave figures read from their own pricing page in September 2026, except where noted below as third-party. Check before you buy.
Why people move off Weave
One vendor's specific wall, not a general complaint about the category.
Weave sells a big bundle. Its pricing page lists VoIP desk phones, two-way texting, reminders, digital forms, payments, reviews and email marketing, and every plan card says Get Pricing. If what you mostly need is someone answering during lunch and after hours, you're pricing a whole platform to get there. A quoted bundle also means a sales call before you can compare anything side by side.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Weave
- GreetKeeper's plans are printed: $49 for 200 answered calls, $149 for 750 and $349 for 2,000, with the overage rate beside each.
- GreetKeeper answers the calls your front desk can't get to, forwarded from the phone system you already run.
- Booking lands in Google Calendar or Outlook during the call, on every plan.
- After the call, the patient gets one text with the booking link or the confirmation, and a reply with the opt-out word stops further texts.
- Calls that arrive together are answered at the same time, so nobody sits in a queue at 8am.
- Every call arrives as a transcript and a short summary your team can read in a minute.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Weave quotes each plan, so ask for the monthly fee per location, the phone count and any hardware terms in writing. GreetKeeper's scaling is printed. Past your allowance, each call costs $0.45, $0.35 or $0.25 by plan, and robocalls screened before the greeting never count. A group with several offices can take the Multi-location plan from $299 per location.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Weave in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
You can keep Weave's phones and still add GreetKeeper. In your phone system's settings, forward the calls you want answered, such as no-answer or after-hours calls, to GreetKeeper's local number. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives. Your reminders and texting stay where they are. Connect the booking calendar in Google Calendar or Outlook, and patient records stay in your practice management system.
Questions people ask about this comparison
Does Weave have an AI receptionist?
Weave's pricing page lists Call Intelligence, which it describes as using AI to turn more calls into appointments (September 2026). Plan prices are quoted, so ask Weave which plan carries it. GreetKeeper is an AI receptionist on its own, from $49 a month for 200 answered calls, with booking on every plan.
Can I use GreetKeeper with Weave phones?
Yes, as long as your phone system forwards calls to an outside number. GreetKeeper answers a forwarded call in all four modes: all calls, busy, no-answer and unreachable. Weave keeps handling your texting and reminders.
How does GreetKeeper handle a patient asking about insurance?
GreetKeeper answers the questions you train it on, such as which plans you accept, and captures the caller's name, number and reason for calling. Anything that needs a person transfers to your team. The summary tells your staff exactly what to call back about.
Keep your phones, add the answer
Forward one line to GreetKeeper for 14 days, every feature on, no card.