GreetKeeper vs Phonely
Phonely prices by the minute and prints its own call estimate on each plan card. Its $50 Starter holds 200 minutes, which Phonely puts at about 100 calls (checked September 2026). GreetKeeper's $49 Starter holds 200 answered calls outright, and each call counts once whatever its length.
| GreetKeeper | Phonely | |
|---|---|---|
| Billing unit | Per answered call | Per minute |
| Entry plan | $49/mo for 200 answered calls | Free $0 for 100 minutes; Starter $50/mo for 200 minutes (about 100 calls by Phonely's own estimate) |
| Higher tiers | $149 for 750, $349 for 2000 | Professional $150/mo for 650 minutes (about 300 calls by Phonely's estimate); annual billing $33 and $100 a month; Enterprise as low as 5 cents a minute |
| Overage rate | $0.45 a call on Starter, published | Published: $0.25 a minute on Starter, $0.30 on Professional |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
Phonely figures read from their own pricing page in September 2026. Check before you buy.
Why people move off Phonely
One vendor's specific wall, not a general complaint about the category.
Phonely's free tier is where many owners start, and 100 minutes goes quickly once real callers arrive. The next step is the $50 Starter, then the $150 Professional, and past the included minutes each one bills $0.25 or $0.30 a minute. A business whose callers explain things slowly, such as a plumbing emergency or a new-patient question, burns minutes faster than the card's two-minutes-a-call estimate.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Phonely
- GreetKeeper's $49 Starter plan counts 200 answered calls. Phonely's $50 Starter card estimates about 100 calls from its 200 minutes.
- Every call counts once, so a caller who needs five minutes to explain a leak costs the same as a two-minute one.
- Booking into Google Calendar or Outlook is on every plan, and the assistant reads the name, number and time back first.
- If a transfer isn't picked up, GreetKeeper tries a second number you nominate.
- After the call, the caller gets one text with the booking link or the confirmation, and a reply with the opt-out word stops further texts.
- Your 14-day free trial has every feature on and needs no card.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
On Phonely, growth moves you up the minute ladder: $50 for 200 minutes, $150 for 650, then $0.25 or $0.30 for each extra minute. On GreetKeeper, growth moves you up a call ladder. Starter is $49 for 200 calls, Professional is $149 for 750 and Scale is $349 for 2,000. Past those, a call costs $0.45, $0.35 or $0.25, and robocalls screened before the greeting never count.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Phonely in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
Phonely gives you a number, so decide first which number your customers should keep dialing. If it's your own business line, forward it at your carrier to GreetKeeper's local number. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives. Rebuild the flow you made in Phonely's AI builder as a plain script: greeting, questions, booking and transfer rules. Point GreetKeeper at your website, and the first draft of your hours and FAQs is written for you.
Questions people ask about this comparison
How many calls does Phonely's Starter plan cover?
About 100, by Phonely's own estimate on the plan card: $50 a month for 200 minutes (checked September 2026). GreetKeeper's $49 Starter includes 200 answered calls, and a long call still counts as one.
What does Phonely charge past its included minutes?
Phonely's pricing table lists $0.25 a minute on Starter and $0.30 on Professional (September 2026). GreetKeeper charges per call past the allowance: $0.45 on Starter, $0.35 on Professional and $0.25 on Scale.
Does GreetKeeper filter spam calls like Phonely's Starter plan?
Yes, on every plan. GreetKeeper drops silent and robotic callers before the greeting, and screened calls don't count toward your plan. Very short calls stay off the count too.
Count 200 calls for $49
Forward your line for 14 days, every feature on, no card, and compare the count.