GreetKeeper vs AgentZap
AgentZap bills by the minute and adds a one-time fee to get started. Its Starter plan is $109 a month for 150 minutes, plus $499 for training and setup (checked September 2026). GreetKeeper bills by the answered call, with no setup fee, from $49 a month for 200 calls.
| GreetKeeper | AgentZap | |
|---|---|---|
| Billing unit | Per answered call | Per minute |
| Entry plan | $49/mo for 200 answered calls | Starter $109/mo for 150 minutes, plus a $499 one-time training and setup fee |
| Higher tiers | $149 for 750, $349 for 2000 | Professional $295 (450 min), Business $899 (1,500 min), Managed $899 on a 6-month term; annual billing gives two months free |
| Overage rate | $0.45 a call on Starter, published | Published: $0.85 a minute on Starter, $0.75 on Professional, $0.70 on Business |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
AgentZap figures read from their own pricing page in September 2026. Check before you buy.
Why people move off AgentZap
One vendor's specific wall, not a general complaint about the category.
Two things push buyers to look past AgentZap. The first is the up-front cost, since each monthly plan carries a $499 training and setup fee unless you commit to a six-month Professional term. The second is the minute meter. At $0.85 a minute past 150 minutes on Starter, one long week of quote calls or intake calls shows up on the invoice in dollars rather than cents.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from AgentZap
- GreetKeeper has no setup fee. The monthly plan is the whole price, from $49 for 200 answered calls.
- You pay per answered call, so a caller who talks for six minutes costs the same as one who talks for one.
- Past your allowance, each call costs $0.45, $0.35 or $0.25 by plan, and the rate is printed beside every plan.
- Calls that arrive together are answered at the same time, so a Monday-morning rush is handled in full.
- Every call arrives as a transcript and a short summary, and closure dates you set make it answer as closed on holidays.
- Every plan starts with a 14-day free trial with every feature on, and you don't need a card to begin.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
AgentZap's meter runs on minutes, so volume and call length both move the bill. Past the allowance, a minute costs $0.85 on the $109 Starter plan, $0.75 on the $295 Professional plan and $0.70 on the $899 Business plan. GreetKeeper counts calls only. A shop taking 700 calls a month sits inside our $149 Professional plan, whether those calls last one minute or seven.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off AgentZap in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
AgentZap gives you a dedicated number or ports your own, so check which one your callers dial today. If it's your own business line, forward it to GreetKeeper's local number at your carrier. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives. Rewrite your AgentZap intake questions and custom answers into GreetKeeper's script, or point it at your website for a first draft. Book a test call to yourself before you cancel anything.
Questions people ask about this comparison
How much does AgentZap cost per month?
AgentZap's Starter plan is $109 a month for 150 minutes, Professional is $295 for 450 and Business is $899 for 1,500 (checked September 2026). Each plan adds a $499 one-time training and setup fee. GreetKeeper starts at $49 a month for 200 answered calls, with no setup fee.
Does GreetKeeper charge a setup fee like AgentZap?
No. GreetKeeper has no setup fee, and every plan starts with a 14-day free trial with every feature on. You point it at your website for a first draft of your hours, services and FAQs, then correct it. The monthly plan is the whole price.
Is per-call billing easier to budget than AgentZap's per-minute plans?
Usually, yes. With per-call billing, you only need last month's call count to price next month. GreetKeeper's Professional plan is $149 for 750 answered calls, and very short calls and screened robocalls stay off the count.
Skip the setup fee
Forward your line and see what $49 covers. 14 days free, every feature on, no card.