Business greeting and voicemail script builder
Type your business name, hours and callback promise. You get five ready-to-record greetings, each with a word count and a time out loud.
When someone picks up
Thanks for calling Harbor Plumbing, this is Dana. How can I help you today?
14 words, about 6 seconds out loud
Voicemail greeting
Hi, you've reached Harbor Plumbing. We're with other customers and can't take your call right now. Please leave your name, your number and a quick note about what you need, and we'll call you back the same day. You can also book a time yourself at harborplumbing.com.
48 words, about 19 seconds out loud
After-hours greeting
Hi, you've reached Harbor Plumbing. We're closed right now. Our hours are Monday to Friday, 7am to 5pm. Please leave your name, your number and a quick note about what you need, and we'll call you back the same day. You can also book a time yourself at harborplumbing.com.
50 words, about 20 seconds out loud
Holiday closure greeting
Hi, you've reached Harbor Plumbing. We're closed today for the holiday. Please leave your name and number after the tone, and we'll call you back when we reopen. You can also book a time yourself at harborplumbing.com.
38 words, about 15 seconds out loud
When an AI receptionist answers
Thanks for calling Harbor Plumbing. I'm the AI assistant here. I can book a time, answer questions about plumbing and drain repair, or take a message for the team. What can I do for you?
35 words, about 14 seconds out loud
What you get
- Five scripts: the live answer, voicemail, after hours, a holiday closure and an AI receptionist opening.
- Each script shows its word count and its length out loud, timed at 150 words a minute.
- Every sentence is fixed text filled with your details, so the same inputs always give the same script.
- Copy any script with one click. There's no email gate and nothing to install.
How the builder writes each greeting
Every script follows one order. Your business name comes first, because a caller who isn't sure they dialed right stops listening. Then comes the situation: you're busy, you're closed, or it's a holiday. Last comes the one thing you want the caller to do.
The tone switch changes the wording, not the order. Friendly opens with "Hi, you've reached". Formal says "Thank you for calling". Brief drops every word a caller can live without, which suits a trade line where people call from a job site.
The callback promise goes into every message script. If you add a booking website, each closed-line script ends with it, so a caller who won't wait can book a slot themselves.
The example, script by script
These rows come straight from the builder's opening inputs.
| Script | Words | Out loud |
|---|---|---|
| When someone picks up | 14 | about 6 seconds |
| Voicemail greeting | 48 | about 19 seconds |
| After-hours greeting | 50 | about 20 seconds |
| Holiday closure greeting | 38 | about 15 seconds |
| When an AI receptionist answers | 35 | about 14 seconds |
Timed at 150 words a minute, a steady speaking pace. Your own reading may run faster or slower.
The live answer is 14 words: "Thanks for calling Harbor Plumbing, this is Dana. How can I help you today?" That's short on purpose. A person picking up the phone should get to the caller's reason fast, and the greeting is only there to confirm the number.
The voicemail greeting runs 48 words, about 19 seconds. Most of that is the instruction to leave a name, a number and a note, which is the part that gets you a callback you can act on.
Four mistakes the scripts avoid
When a greeting answers instead of recording
A voicemail greeting waits for the caller to do the work. The fifth script is different: it's the opening an AI receptionist says before it books the job itself. "Thanks for calling Harbor Plumbing. I'm the AI assistant here. I can book a time, answer questions about plumbing and drain repair, or take a message for the team. What can I do for you?"
GreetKeeper answers every inbound call at any hour with an opening like that one. It books into your calendar, answers the questions you train it on, and sends every call to you as a transcript and a short summary. You write the greeting, and you can change it whenever your hours or services change.
Plans start at $49 a month for 200 answered calls, with a 14-day free trial and no card to start. Compare the tiers on the pricing page, or read how a greeting and voicemail compare for your callers.
Voicemail greeting questions
What should a business voicemail greeting say?
Say your business name first, then that you can't pick up, then exactly what to leave: name, number and what they need. Close with when you'll call back. A booking link is a good extra if callers can book online.
How long should a voicemail greeting be?
Keep it under 20 seconds, which is about 50 words at 150 words a minute. That's our working rule, not a study. The builder times every script so you can trim before you record.
What is a good professional voicemail greeting example?
"Hi, you've reached Harbor Plumbing. We're with other customers and can't take your call right now. Please leave your name, your number and a quick note about what you need, and we'll call you back the same day. You can also book a time yourself at harborplumbing.com." It names the business, says what to leave, promises a callback and offers a way to book.
Should the greeting promise a callback time?
Yes, but only one you'll keep. A caller who hears "the same day" and hears nothing until Thursday trusts you less than if you'd said nothing. Pick the callback option you can hit on your busiest week.
Can I use these scripts with an AI receptionist?
Use the last script. An AI receptionist opens by saying what it is and what it can do, then gets on with the call. GreetKeeper lets you write that opening yourself, in your own words.
Hear your greeting on a live call
Write the opening, ring the number, and read the transcript that comes back.