Nobody tells you about the call you missed
A missed call leaves no evidence behind. GreetKeeper answers what would have rung out, and shows you how much of that was happening.
Caller
“Third time I've tried today. Do you actually take bookings over the phone or is it all online?”
What happened next
- Answered a caller who had already tried twice that day
- Booked them in rather than losing the third attempt too
- Repeat attempts visible in the log, which they were not before
Missed calls are the only loss with no paperwork
Every other problem in a business leaves a trail. A refund, a bad review, a canceled job. A missed call leaves nothing at all.
Your phone bill shows a number and a time. It does not show that the person was ready to book, tried twice, then went to a competitor at lunchtime.
Because there is no evidence, the problem never gets prioritized. Owners underestimate their missed calls, and the ones who check are usually surprised by how bad it is.
GreetKeeper does two things about it. It answers the calls that would have been missed, and it gives you a record of what those callers actually wanted.
Turning a missed call into a record
You start by catching them, then you get to see the pattern.
Catch what rings out
Point your no-answer and busy forwarding at GreetKeeper. Anything your team does not reach gets answered rather than dropped.
Finish the call properly
A recovered call is only recovered if something happens on it. It books where it can, and captures the name, number and reason where it cannot.
Log every one with the detail
Each answered call arrives as a transcript and a short summary. That log is the first honest picture most owners get of what they were missing.
Show you when it is happening
Read two weeks of summaries and the pattern turns up: Monday mornings, the lunch hour, Thursday after four. Then you can fix the staffing as well.
What recovery costs
Price it against one recovered job, which is the only sum that matters here.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Starter is $49 a month for 200 answered calls at $0.45 over. Professional is $149 for 750 at $0.35. Scale is $349 for 2,000 at $0.25.
Count only the calls you currently miss, not your total volume. Most businesses find that number is far smaller than their total and far larger than their guess.
Booking is on every plan, which matters because recovery without booking is just a tidier way of losing the caller.
Honest about recovery
Questions people ask
How do I know what I am missing today?
Most phone systems and mobile carriers show missed calls in a log. Count two weeks of those and you have a baseline to compare against once this is running.
Does it ring my team first?
Yes, with the usual setup. GreetKeeper picks up only when your line is busy or nobody answers within the number of calls you choose.
What about people who hang up immediately?
Those are not recoverable, and we do not pretend otherwise. What you can see is the number that came back later, because repeat attempts show up in the log.
Find out what you are missing
Run it a month and compare your own logs.