Missed-call text back that answers the call first
GreetKeeper picks up when your team can't, books the slot, then sends one SMS with a link or confirmation. Plans start at $49.
Caller
“Third time I've tried today. Do you actually take bookings over the phone or is it all online?”
What happened next
- Answered the moment the busy line forwarded across
- Booked into Monday at 9am while the caller was still on
- One SMS sent afterwards with the booking confirmation
Text back starts after the caller hangs up
Missed-call text back is an automatic SMS sent to someone whose call rang out. GreetKeeper covers the same moment one step earlier. It answers the forwarded call, books the appointment or takes the details, and then sends the caller one text with the booking link or the booking confirmation. Your on-call person gets the caller's details by text as well.
A text-back tool fires once the call has ended unanswered. The caller then reads a message and decides whether to reply, book online, or ring the next business on their list.
GreetKeeper keeps the conversation live. Your caller asks their question, hears your real free slots, and books while they're still on the phone. The text that follows confirms what was agreed, so it carries a time instead of a request to call back.
Your phone bill shows a number and a time for each missed call. GreetKeeper gives you the rest: a transcript, a short summary, and the reason the person rang.
From a missed ring to a confirmed booking by text
Four steps, and they're the same on every plan.
Forward the calls you miss
Set busy and no-answer forwarding at your carrier to your GreetKeeper number. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives.
Answer and book on the call
GreetKeeper tells the caller they've reached an AI assistant and answers the questions you trained it on. Then it reads the name, number and time back before it books into your calendar.
Send one text to the caller
When the call ends, your caller gets one SMS. It carries the booking confirmation, or the booking link if they'd rather pick a time themselves. A reply with the opt-out word stops further texts.
Tell your team what happened
The on-call person gets a text with the caller's details. Every call also arrives as a transcript and a short summary you can read between jobs.
What missed-call recovery costs
Every plan answers, books and texts the caller. You pay by the call, and the overage is printed.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Starter is $49 a month for 200 answered calls at $0.45 over. Professional is $149 for 750 at $0.35. Scale is $349 for 2,000 at $0.25. Each plan starts with a 14-day free trial with every feature on, no card needed, and there's no setup fee.
Count only the calls you currently miss, not your total volume. Two weeks of your carrier's missed-call log gives you that number, and the missed-call cost calculator turns it into a monthly figure.
Robocalls and spam calls are screened out before the greeting. Screened calls don't count toward your plan, so the calls you pay for are real people.
Getting more callers to a confirmed booking
Keep the ring delay short at your carrier, so callers reach an answer before they give up.
Connect your calendar before you switch on. Google Calendar and Microsoft 365 both take bookings directly, which means the text your caller gets is a confirmation with a time in it.
Test your forwarding from a mobile once a month. After two weeks, read the summaries to see which hours send you the most callers.
Questions people ask
Is this the same as missed-call text back?
GreetKeeper covers the same moment and answers the call first. It books the caller or takes their details, then sends one SMS with the booking link or the confirmation.
What does the text to the caller say?
It carries the booking confirmation when the caller booked on the call. When they'd rather choose a time, it carries your booking link. Each caller gets one SMS per call.
Can a caller stop the texts?
Yes. A reply with the opt-out word stops further texts to that number, and GreetKeeper honours it from then on.
Does it ring my team first?
Yes, with busy and no-answer forwarding your team's phones ring first. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives.
How do I know what I am missing today?
Most phone systems and mobile carriers show missed calls in a log. Count two weeks of those and you have a baseline to compare against once GreetKeeper is running.
Turn your next missed call into a booking
Start the 14-day trial with no card, or hear it answer a call first.