You cannot answer the phone with both hands busy
Working alone means every call arrives while you are doing the work. GreetKeeper answers those, and your day stops being interrupted by the thing that pays for it.
Caller
“Hi, I was given your name by a neighbor. Are you taking on new work at the moment?”
What happened next
- Answered while you were under a sink with wet hands
- Booked a Friday morning quote visit into your own calendar
- One text at lunchtime instead of four missed call alerts
Working alone means choosing between the call and the job
You are the business. That is the whole appeal and it is also why the phone is a problem you cannot delegate to anyone.
Answering mid-job is bad for both. The customer in front of you watches you take a call, and the caller hears a distracted person promising to call back properly later.
Not answering is worse. New callers do not leave messages, and the ones who do expect a call back within the hour, which is an hour you are already selling to somebody else.
So most solo operators end up doing admin at nine at night. That is the thing GreetKeeper is actually replacing, more than any receptionist.
How it works when you are the only one
The setup is small because your business is. That is a feature.
Forward when you cannot answer
Your mobile rings first. If you are busy or do not pick up, the call rolls to GreetKeeper instead of your voicemail greeting from three years ago.
Answer the questions you get asked daily
Do you cover my area, what do you charge for a callout, how soon can you come. You write these once and stop repeating them.
Book into your own calendar
It writes into the same calendar you already check on your phone. No second system, no separate calendar to reconcile at the end of the week.
Batch the rest into one read
You get summaries you can read between jobs. Fifteen minutes at lunch replaces a scattered evening of ringing people back.
What one person should pay
Most solo operators sit comfortably inside the entry plan.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Starter is $49 a month for 200 answered calls, then $0.45 for each one after. Professional is $149 for 750 at $0.35, and Scale is $349 for 2,000 at $0.25.
Two hundred calls is roughly ten a working day. If you take fewer than that, Starter is the plan and the overage rate is there in case a busy month happens.
Booking is on Starter, which is the part to check when you compare. Some services keep it for the middle plan, so the cheap tier just takes messages.
What it does not replace
Questions people ask
Do I need a separate phone number?
No. You can forward your existing mobile number when you are busy or do not answer, so customers keep dialing the number they already have.
Is the setup a big job?
The bulk of it is writing down your hours, your service area and the answers you give every week. Most people do that in one sitting, then adjust after reading the first transcripts.
Can it take payment or deposits?
No. It books appointments and captures caller detail. Anything involving money stays with you, which is usually where a sole proprietor wants it.
Get your evenings back
Fifteen minutes of setup, then judge it on a week.