The caller wanted a time, and got a promise to call back
A booking taken later is a booking half lost. GreetKeeper offers the slots you actually have free and writes the appointment in while the caller listens.
Caller
“Have you got anything Friday afternoon? If not I'll take whatever is next, I just need it done this week.”
What happened next
- Offered the two Friday slots still open in your calendar
- Booked 3:30pm and read the time and date back
- Appointment visible on your calendar before the call ended
A callback is a booking you have not made yet
Taking a name and number feels like progress. It is really a task you have added to a day that was already full.
The caller rings off with nothing settled. They keep looking, because nothing stops them. By the time you call back, half of them have booked with whoever answered properly.
Then there is the calendar itself. Written-down bookings get transcribed later, and that is where the double-book comes from. Two people arrive for one slot and somebody goes home unhappy.
GreetKeeper works from your live calendar. It offers what is genuinely open, confirms the choice out loud, and writes the event so nothing waits on a note being typed up.
How a booking gets made on the call
The sequence is deliberately boring, because booking is a job where surprises are bad.
Read the calendar, not a guess
It checks your connected calendar for real availability. Google Calendar and Outlook write natively. Other systems are reached after the call, by our webhook and a Zap.
Offer two or three times, not a list
Callers pick faster from a short choice. You set the slot length, the buffer and the hours, so nothing is offered that your day cannot take.
Say the time back before writing it
The caller hears the day, date and time repeated. Wrong day gets caught on the call, not on the morning somebody turns up for nothing.
Write the booking with the detail attached
The event carries the name, the number and why they are coming. Whoever opens the calendar knows what the appointment is for.
What booked calls cost
Booking is included on all three plans, so this table is the whole price.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Starter is $49 a month for 200 answered calls at $0.45 over. Professional is $149 for 750 at $0.35. Scale is $349 for 2,000 at $0.25.
Rivals sometimes gate booking to their middle plan, which leaves the entry price looking cheap while doing the one thing you wanted. Compare what each plan books, rather than what it costs.
Per-call pricing helps here for a plain reason. Booking calls run longer than message calls, because you are agreeing a time with a person who is checking their own calendar.
What it will not do to your calendar
Questions people ask
Which calendars does it write to?
Google Calendar and Outlook are the native connections. Most other scheduling tools are reachable through Zapier, which catches our webhook and needs a paid Zapier plan. That adds a short delay between the call and the event appearing.
Can it stop double bookings?
It only offers slots your calendar shows as free, and it writes the event immediately. Anything booked outside that calendar is invisible to it, so keep one calendar.
What if the caller wants a time you cannot do?
It offers the nearest alternatives you have open. If none of them suit, it takes the request and passes it to your team rather than promising something you cannot keep.
Watch a booking land in your calendar
Bring your calendar and a spare ten minutes.