GreetKeeper vs CloudTalk AI Voice Agents
CloudTalk is a cloud phone and call-centre system sold per user, and AI Voice Agents is an add-on to it. Its AI Receptionist bundles start at $99 a month for 200 minutes (checked September 2026). GreetKeeper is an AI receptionist on its own, from $49 a month for 200 answered calls, with booking on every plan.
| GreetKeeper | CloudTalk AI Voice Agents | |
|---|---|---|
| Billing unit | Per answered call | Per minute bundle |
| Entry plan | $49/mo for 200 answered calls | AI Receptionist from $99/mo for 200 minutes, with 50 minutes free in the first month |
| Higher tiers | $149 for 750, $349 for 2000 | AI Receptionist bundles $199 (500 min), $299 (1,000 min), $699 (2,500 min); AI Specialist from $349 (1,000 min); above 10,000 minutes custom, as low as $0.15 a minute |
| Overage rate | $0.45 a call on Starter, published | Not published; plans are sold as minute bundles |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
CloudTalk AI Voice Agents figures read from their own pricing page in September 2026. Check before you buy.
Why people move off CloudTalk AI Voice Agents
One vendor's specific wall, not a general complaint about the category.
CloudTalk's pricing is built for sales and support teams. Its plans are priced per user, with power dialers, parallel dialers and conversation analytics as add-ons, and the AI Voice Agents sit beside them as minute bundles. A small business that wants a receptionist ends up reading a call-centre rate card. On CloudTalk's page, calendar sync is listed on the AI Specialist tier, which starts at $349 for 1,000 minutes.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from CloudTalk AI Voice Agents
- GreetKeeper is a receptionist on its own: you forward the phones you already have, with no new phone system to adopt.
- Plans count answered calls, from $49 for 200 calls, so a long call never eats into a bundle of minutes.
- Booking into Google Calendar or Outlook is on every plan, including the $49 Starter.
- Past your allowance, each call costs $0.45, $0.35 or $0.25 by plan, printed on the pricing page.
- Every call arrives as a transcript and a short summary, and a signed webhook posts it to the URL you set.
- Your 14-day free trial has every feature on, with no card and no setup fee.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
CloudTalk's AI Receptionist grows in minute bundles: $99 for 200, $199 for 500, $299 for 1,000 and $699 for 2,500. Every minute of every call draws the bundle down. GreetKeeper grows in calls. Starter is $49 for 200, Professional is $149 for 750 and Scale is $349 for 2,000, and a seven-minute call counts once.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off CloudTalk AI Voice Agents in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
If CloudTalk is your phone system, you can keep it and still add GreetKeeper. Set CloudTalk, or your carrier, to forward the calls you want answered to GreetKeeper's local number. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives. Your agents keep their CloudTalk seats for outbound work. Connect Google Calendar or Outlook so callers can book on the first call.
Questions people ask about this comparison
Is CloudTalk an AI receptionist?
CloudTalk is a cloud phone and call-centre system sold per user, and it offers AI Voice Agents as an add-on (September 2026). Its AI Receptionist bundles start at $99 for 200 minutes. GreetKeeper is a stand-alone AI receptionist, from $49 a month for 200 answered calls.
Can I keep CloudTalk and use GreetKeeper for incoming calls?
Yes. Forward the calls you want answered, such as after-hours or no-answer calls, to GreetKeeper's dedicated local number. GreetKeeper answers in all four forwarding modes, and your team keeps CloudTalk for the calls they make.
Does GreetKeeper book appointments on its entry plan?
Yes. Booking into Google Calendar or Microsoft Outlook is on every GreetKeeper plan, including the $49 Starter. The assistant reads the name, number and time back before it books, and the caller gets a text with the confirmation.
More about CloudTalk AI Voice Agents
Add a receptionist, keep your phones
Forward one line to GreetKeeper for 14 days, every feature on, no card.