GreetKeeper vs Google Voice
Google Voice gives your business a number that rings your team's phones, with voicemail transcribed to text, from $10 a user a month. GreetKeeper is what answers when those phones don't. You forward your Google Voice number to GreetKeeper, and the caller talks to an assistant that books the job, takes the details and sends your team the summary.
| GreetKeeper | Google Voice | |
|---|---|---|
| Billing unit | Per answered call | Per user per month |
| Entry plan | $49/mo for 200 answered calls | Starter $10 per user a month, for up to 10 users |
| Higher tiers | $149 for 750, $349 for 2000 | Standard $20 per user a month (auto attendants, ring groups, call queuing); Premier $30 per user a month |
| Overage rate | $0.45 a call on Starter, published | No call meter: every plan is a flat price per user |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
Google Voice figures read from their own pricing page in September 2026. Check before you buy.
Why people move off Google Voice
One vendor's specific wall, not a general complaint about the category.
Google Voice does routing well: ring groups, an auto attendant on Standard, and voicemail transcription on every plan. What it hands you at the end of a missed call is a voicemail, and a callback on your to-do list. Owners who move add a receptionist because the callback is where the job gets lost. A caller with a burst pipe or a toothache wants a time, and they want it on that call.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Google Voice
- GreetKeeper picks up the call and talks to the caller, then books the appointment into Google Calendar or Outlook while they're still on the line.
- Your Google Voice number stays as it is. You forward it to your dedicated local GreetKeeper number, on all calls or only the ones nobody reaches.
- Every call arrives as a transcript and a short summary, with the caller's name, number and reason for calling.
- GreetKeeper texts the on-call person with the caller's details, and the caller gets one text with the booking link or confirmation.
- Plans are priced by answered call: $49 for 200, $149 for 750, $349 for 2,000, with the overage rate printed.
- Every plan starts with a 14-day free trial, every feature on, no card and no setup fee.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Google Voice grows with your headcount. Five people on Standard is five seats at $20 each, however many calls come in. GreetKeeper grows with your calls instead. Starter covers 200 answered calls for $49, and a call past that is $0.45. A spring rush that doubles your phone volume moves the GreetKeeper bill by the calls answered, and robocalls it screens out don't count toward the plan.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Google Voice in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
Most people keep Google Voice and add GreetKeeper behind it. Sign up, choose the area code for your dedicated local number, and point the assistant at your website so it drafts your hours, services and FAQs. Connect Google Calendar, then add your GreetKeeper number as a forwarding destination in Google Voice. A personal account sets this in its linked numbers; a Workspace account's admin may need to allow it. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives.
Questions people ask about this comparison
Can Google Voice forward calls to GreetKeeper?
Yes. Add your GreetKeeper number as a forwarding destination in Google Voice, and calls ring there as well as on your team's devices. Personal accounts set it under linked numbers. On a Workspace account, your admin controls whether users can forward to an outside number.
Is Google Voice an answering service?
Google Voice is a phone service. It rings the phones you choose, routes callers with an auto attendant on Standard, and transcribes voicemail. GreetKeeper answers the call itself, books into your calendar and sends a transcript and summary. Many businesses run the two together.
What does GreetKeeper cost next to a Google Voice seat?
Google Voice Starter is $10 per user a month, Standard $20 and Premier $30, read in September 2026. GreetKeeper Starter is $49 a month for 200 answered calls, and you don't pay per user. Every GreetKeeper plan includes booking and starts with a 14-day free trial.
Does GreetKeeper work with Google Calendar?
Yes. Google Calendar is a native GreetKeeper integration, so a booking is written to your calendar during the call. The assistant reads the name, number and time back to the caller before it books, and you can set closure dates so it answers as closed on holidays.
Keep the number, answer the call
Forward your Google Voice line to a local GreetKeeper number. 14 days free, no card.