GreetKeeper vs Housecall Pro AI
Housecall Pro sells CSR AI as a separate add-on for shops that run on Housecall Pro, and its price isn't on the pricing page. GreetKeeper is a standalone AI receptionist with its price in public. It's $49 a month for 200 answered calls, with a 14-day free trial and no card. Each call becomes a customer in Housecall Pro, with the address and the job in the caller's own words.
| GreetKeeper | Housecall Pro AI | |
|---|---|---|
| Billing unit | Per answered call | CSR AI sold separately, on top of a Housecall Pro plan |
| Entry plan | $49/mo for 200 answered calls | CSR AI is sold separately and its price is not on the Housecall Pro pricing page; plans start at $59/mo billed annually |
| Higher tiers | $149 for 750, $349 for 2000 | Housecall Pro Basic $59/mo annual or $79/mo monthly (1 user), Essentials $149/mo annual or $189/mo monthly (5 users), MAX $299/mo annual or $329/mo monthly (8 users, $35/mo per extra user) |
| Overage rate | $0.45 a call on Starter, published | No call or minute allowance published for CSR AI |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
Housecall Pro AI figures read from their own pricing page in September 2026. Check before you buy.
Why people move off Housecall Pro AI
One vendor's specific wall, not a general complaint about the category.
Home-service owners who look past CSR AI usually want a number before a demo. Housecall Pro lists Basic, Essentials and MAX in dollars, then says CSR AI is sold separately. That leaves the phone line as the one cost you can't see on the pricing page. The other reason is where the phone sits. Some shops keep a second line for a sister trade or a commercial account, and they want one receptionist answering both.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Housecall Pro AI
- GreetKeeper publishes its whole price: $49 a month for 200 answered calls, $149 for 750 or $349 for 2,000. You read it before you talk to anyone.
- Every call becomes a Housecall Pro customer with the service address attached. Our webhook feeds a Catch Hook on a paid Zapier plan, and Housecall Pro's own Zapier app writes it.
- Your office gets the symptom, the timing the caller asked for and a callback number by email. Booking the job starts from the new customer record.
- Urgent calls go straight to your on-call tech. If that phone isn't picked up, GreetKeeper tries a second number you nominate and texts the details.
- GreetKeeper answers on a dedicated local number you forward to, on any carrier, whatever software the job ends up in.
- Robocalls and spam calls are dropped before the greeting and never count toward your plan. Every plan starts with a 14-day free trial with no card.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Housecall Pro's plan price climbs with users, from $59 a month for one on Basic to $299 for eight on MAX, billed annually. CSR AI is priced on top of that. GreetKeeper's price follows the phone instead. A plumbing shop taking 180 calls in a quiet month sits inside Starter at $49. A heat wave that pushes it to 600 calls fits Professional at $149 for 750. Calls past the allowance cost the published overage rate, $0.35 each on Professional. Robocalls that GreetKeeper screens out never count.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Housecall Pro AI in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
Your Housecall Pro account stays as it is. Start the GreetKeeper trial and choose the area code for your dedicated local number. The assistant drafts your services, service area and hours from your website. In Zapier, a Catch Hook in Webhooks by Zapier receives our webhook, and Housecall Pro's Create Customer action writes the name, number and service address. Make a test call from your mobile and check the customer appears. Then forward busy and after-hours calls at your carrier. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives.
Questions people ask about this comparison
How much is Housecall Pro's AI CSR?
Housecall Pro says CSR AI is sold separately and doesn't list its price on the pricing page, read in September 2026. The plans themselves run from $59 a month billed annually for Basic to $299 for MAX. GreetKeeper Starter is $49 a month for 200 answered calls, with the overage rate published.
Does GreetKeeper work with Housecall Pro?
Yes. After each call GreetKeeper sends a signed webhook. Webhooks by Zapier catches it on a paid Zapier plan, and Housecall Pro's own Zapier app creates the customer with the service address. Your office books the job from that record with the details already in front of them.
Can GreetKeeper book the appointment during the call?
Yes. GreetKeeper can book the visit into Google Calendar or Outlook while the caller is on the line and read the time back. After the call, the caller gets one text with the booking confirmation. Your office sees the same caller in Housecall Pro as a new customer.
What happens to a no-heat call at 11pm?
GreetKeeper transfers it to your on-call number. If nobody picks up, it tries a second number you nominate. It also texts the on-call person the caller's name, address and problem so they can call straight back.
More about Housecall Pro AI
Put a price on the phone
Forward busy and after-hours calls to a local GreetKeeper number and see customers land in Housecall Pro. 14 days free.