GreetKeeper vs Goodcall
Goodcall counts unique customers and lets them talk as long as they like. We count answered calls. Both models spare you the minute meter, so this comparison turns on structure. Goodcall charges per phone number. GreetKeeper runs every number you own from one account and one allowance, starting at $49.
| GreetKeeper | Goodcall | |
|---|---|---|
| Billing unit | Per answered call | Per unique caller |
| Entry plan | $49/mo for 200 answered calls | Starter $79/mo ($66 annual) for 100 unique customers |
| Higher tiers | $149 for 750, $349 for 2000 | Growth $129 ($108 annual, 250), Scale $249 ($208, 500); priced per agent, where each phone number is an agent |
| Overage rate | $0.45 a call on Starter, published | $0.50 per additional unique customer, published |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
Goodcall figures read from their own pricing page in September 2026. Check before you buy.
Why people move off Goodcall
One vendor's specific wall, not a general complaint about the category.
The per-agent structure is the usual reason. Goodcall prices per phone number, so the shop that adds a dedicated service line or a second branch discovers it's now paying two subscriptions rather than growing into one plan. The other reason is the unique-customer count itself. It's a genuinely good idea, and it's also harder to reconcile against your phone bill than a call count, so budgeting a busy month takes more arithmetic than anyone wants to do.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from Goodcall
- Goodcall prices per phone number, so a second line is a second agent to pay for. Our plans count answered calls across your account.
- Each GreetKeeper number can have its own hours, greeting and calendar, without a second subscription.
- Our entry plan is $49 for 200 answered calls against their $79 for 100 unique customers.
- We count answered calls, which reconciles line by line against your phone bill.
- A robocall, or a caller who hangs up within moments, doesn't count toward the plan.
- An after-hours emergency texts the on-call person with the caller's details, and a missed transfer tries a second number.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Goodcall is $79 for 100 unique customers, $129 for 250 and $249 for 500, with $0.50 for each extra unique customer and uncapped minutes throughout. They publish that $0.50, which most of this category does not. The catch is the multiplier. Three phone numbers means three agents, so the effective floor is $237 before a single extra caller. Our $49, $149 and $349 plans count answered calls across your account rather than per line. The overage after each is printed: $0.45, $0.35 and $0.25.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off Goodcall in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
You'll be untangling the agents. Goodcall gives each number its own agent with its own configuration, so a shop with a sales line and a service line has two sets of answers, hours and routing rules that drifted apart over time. Export both, decide which version you actually meant, and write one script. Consolidating numbers onto one configuration is most of the work. In GreetKeeper each number then keeps its own hours, greeting and calendar. The service line can close at six while the sales line runs later.
Questions people ask about this comparison
Unique customers or answered calls. Which is easier to budget?
Answered calls. Your phone bill already lists them, so you can check our invoice line by line. A unique-customer count means matching numbers across the month first. Our allowance also skips robocalls, very short calls and calls it screens out.
Goodcall has uncapped minutes. Do you meter call length?
No. We count the answered call, not the minutes inside it, so a twenty-minute boiler quote costs the same as a thirty-second hours question. Neither of us charges for talking time. Where we part ways is the per-number subscription.
I have three phone numbers. What does each of you charge?
Goodcall prices per agent and each number is an agent, so three numbers is three subscriptions. Our plans count answered calls across your account, so three numbers share one allowance. Check our multi-location terms if the numbers sit at different sites.
More about Goodcall
- Moving off Goodcall: every other vendor
- Goodcall pricing, month by month
- Goodcall review
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- GreetKeeper vs Dialzara
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Run a repeat caller through it
Same customer, second job. That's the call your whole comparison turns on.