GreetKeeper vs RingCentral AI
RingCentral AI Receptionist and GreetKeeper both start at $49 a month, so the question is what that $49 buys. RingCentral's standalone plan includes 100 minutes and bills $0.50 a minute after that, in 30-second steps (checked September 2026). GreetKeeper's Starter includes 200 answered calls, and a long call still counts as one.
| GreetKeeper | RingCentral AI | |
|---|---|---|
| Billing unit | Per answered call | Per minute, billed in 30-second increments |
| Entry plan | $49/mo for 200 answered calls | Standalone $49/mo with 100 minutes |
| Higher tiers | $149 for 750, $349 for 2000 | Add-on to RingEX from $39/mo with 100 minutes; extra minute bundles sold separately |
| Overage rate | $0.45 a call on Starter, published | Published: $0.50 a minute past the included minutes |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
RingCentral AI figures read from their own pricing page in September 2026. Check before you buy.
Why people move off RingCentral AI
One vendor's specific wall, not a general complaint about the category.
RingCentral AI Receptionist lives inside a phone platform, and the people who look elsewhere usually hit the minute meter first. The 100 included minutes cover a quiet month. After that, each minute costs $0.50, and call time is rounded up to the next 30 seconds, so a 61-second call bills as 90. There's a bundle question too. The $39 price is for RingEX customers, and a shop on another carrier pays the $49 standalone rate.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from RingCentral AI
- GreetKeeper's $49 Starter plan includes 200 answered calls, and a call counts once however long it runs.
- Past the allowance, a GreetKeeper call costs $0.45, $0.35 or $0.25 by plan, a flat rate for the whole call.
- Booking into Google Calendar or Outlook is on every plan, and the assistant reads the name, number and time back before it books.
- GreetKeeper answers a call forwarded from any carrier or phone system, whether you forward all calls, busy, no-answer or unreachable.
- Robocalls and spam calls are dropped before the greeting, and they don't count toward your plan.
- When a call ends, a signed webhook posts the caller's details, the intake answers and the summary to the URL you set.
- Every plan starts with a 14-day free trial, every feature on, with no card and no setup fee.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
Once the 100 included minutes are gone, every RingCentral minute costs $0.50. Picture 300 calls at three minutes each. That's 900 minutes, and 800 of them sit past the plan. GreetKeeper counts calls, so those 300 calls fit inside Professional's 750 for $149. Past 750, each call costs $0.35 whether the caller talks for one minute or eight, and screened robocalls never reach the count.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off RingCentral AI in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
Moving to GreetKeeper leaves your phone system alone. You keep your RingCentral or carrier line and forward it to GreetKeeper's dedicated local number, with the area code you pick at signup. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives. Your afternoon goes into the script: hours, services, who gets which transfer and what gets booked. Point GreetKeeper at your website for a first draft, then correct it.
Questions people ask about this comparison
How much does RingCentral AI Receptionist cost?
RingCentral AI Receptionist starts at $49 a month standalone, or $39 a month as an add-on to RingEX, each with 100 minutes (checked September 2026). Extra time costs $0.50 a minute, billed in 30-second increments. GreetKeeper's Starter is also $49, with 200 answered calls and $0.45 per extra call.
Do I need RingCentral's phone system to use GreetKeeper?
No. GreetKeeper works with the line you already have. You forward your number from any carrier or phone system to GreetKeeper's local number, and it answers the moment the call arrives. On a VoIP system like RingCentral, the forwarding lives in your admin dashboard.
Can GreetKeeper book appointments during the call?
Yes, on every plan. GreetKeeper books into Google Calendar or Microsoft Outlook while the caller is on the line, and reads the name, number and time back first. After the call, the caller gets one text with the booking confirmation.
Count calls, not minutes
Hold last month's call count against 200 on Starter. Then try it for 14 days, no card.