Boulevard runs a tight front desk, and the phone is the part it cannot answer for you
GreetKeeper hands the call over by webhook, and a Zap on a paid Zapier plan catches it. Boulevard's Zapier app then writes the client.
Caller
“I'd like to book the hydrafacial. I had it in June with Dana. Same thing again, any evening that works.”
What happened next
- Caller matched to your hydrafacial service and Dana noted as the request
- Zap fired to Boulevard with the client details and the service asked for
- Evening preference logged, so the desk offers the right window
How GreetKeeper connects to Boulevard
Three states, and we publish the one that is true rather than the one that reads best.
| Tool | How it connects | What that means |
|---|---|---|
| Boulevard | Through Zapier |
What Boulevard does
Boulevard is booking and management software aimed at salons, spas and medical aesthetics businesses. It leans towards higher-end operations that care about the guest experience end to end.
The front-desk workflow is its focus. Self-booking rules, precise service and provider setup, client history, memberships and payment all run together in one system.
Its Zapier app covers clients more than appointments. We read the action list in Zapier's directory in September 2026. It can create or update a client, add a client note, add a tag and block time on the calendar. It can update an existing appointment, and it has no action that creates one.
Where the booking lands
Inside Boulevard, as a client record with a note. The appointment is placed by your desk.
GreetKeeper keeps the call. The service asked for, the provider named, the preferred window and the caller's number are all in your log immediately.
The Zap writes to Boulevard next. The client is created or matched on their contact details, and the service the caller named goes onto a client note.
Your front desk closes the loop. They place the appointment from the captured detail. That suits most Boulevard businesses, because they care about which provider does what.
Connecting it
Decide how much control you are handing over before you build anything.
Open the Zap with a hook, then read Boulevard's actions
The first step is Webhooks by Zapier set to Catch Hook, with its address pasted into GreetKeeper. Then connect Boulevard in Zapier and look at the list. You'll find client, note, tag and timeblock actions, and nothing that creates an appointment. Design the flow around that.
Decide whether to hold the time as well
Every flow here is a capture flow: the Zap creates the client and the note, and your desk books it. You can add a timeblock step to hold the slot until they do. Aesthetics businesses with consultation rules usually skip the hold.
Map your services and their real durations
Name each service the way a caller says it, not the way it appears in your price list. Someone rings about a hydrafacial, not about service code 114.
Test it with your front desk watching
Place a call asking for a treatment by name and a provider by name. Ask the desk whether what appeared in Boulevard is enough to book from. Adjust and repeat until it is.
Setting up Boulevard guest calls well
Set GreetKeeper's evening hours to the times every provider works, or name who works when in its answers. Your desk places each appointment and confirms the provider.
List any treatment that needs a consultation first. Train GreetKeeper to book the consultation or transfer those callers.
Memberships, packages and card-on-file charges stay with your desk. The Zap hands them the guest details they need.
Questions about Boulevard and GreetKeeper
Can a caller request their usual provider?
They can name them, and the name goes on the client note. Your desk places the appointment in that provider's column, so the right person does the right treatment.
Does it enforce our cancellation policy?
GreetKeeper reads your policy aloud to a caller when you train it to, which is often enough. Card-on-file rules and cancellation fees stay in Boulevard with your team.
We are a med-spa. How should we set it up?
Keep the call to scheduling and contact details. Treatment detail belongs in your own system rather than in a call record or a Zap field.
Is a free Zapier account enough for a salon our size?
No, whatever your size. The call arrives through Webhooks by Zapier, and that trigger is reserved for paid plans. Count it as a running cost next to Boulevard.