Google Voice call forwarding to an AI receptionist
Link your GreetKeeper number in Google Voice. Calls get answered and booked, and a summary lands in your inbox, from $49 for 200 calls.
Caller
“Hi, I found your number on your site. I'm after a quote for a small job, maybe two rooms. Are you taking work this month?”
What happened next
- Job size, rough timing and the caller's ZIP code captured
- Told you'd confirm availability, with no date promised for you
- Transcript and summary sent to your inbox
How GreetKeeper connects to Google Voice
Three states, and we publish the one that is true rather than the one that reads best.
| Tool | How it connects | What that means |
|---|---|---|
| Google Voice | Email or webhook |
How Google Voice passes calls to GreetKeeper
Google Voice gives you a phone number tied to a Google account. There's a personal version for individuals in the US, and a business version inside Google Workspace that an admin manages.
Calls to your Google Voice number ring the linked numbers you choose. Add your GreetKeeper number as one of them. It's a dedicated local number, area code picked at signup, and every GreetKeeper plan includes it.
Google Voice rings every linked number together. Because GreetKeeper answers the moment a call arrives, a linked GreetKeeper number picks up first. So link it for the hours you want covered, like evenings or time on a job site. Switch it off when you'd rather answer yourself.
Where a Google Voice call ends up
Google Voice logs the call. GreetKeeper writes up what the caller said.
Your Google Voice history shows the call. Google's voicemail transcription covers voicemails Google took, and a call GreetKeeper answered comes to you as GreetKeeper's own transcript and summary.
Sole owners tend to read that summary on their phone between jobs. It names the caller, gives their number and says what they wanted, so you know who to ring back first.
A booking goes straight into your Google Calendar, often on the same Google account as your Voice number. Your caller then gets one text with the confirmation.
Linking GreetKeeper in Google Voice
Personal accounts use the Google Voice website. On Workspace, check with your admin first.
Check which Google Voice you have
A personal number, or Google Voice through Workspace. On Workspace, your admin controls call forwarding in the Admin console and switches it on if it's greyed out.
Open Settings, then Calls
Sign in on the Google Voice website. Linked numbers and the forwarding checkboxes for each one live in these two sections.
Add your GreetKeeper number as a linked number
Enter it and complete Google's code check for the new number. Then tick it under call forwarding for the hours you want GreetKeeper to take.
Call your Google Voice number from another phone
GreetKeeper should greet you. Read the transcript when it arrives, then untick the number to see your own phone take calls again.
Getting Google Voice and GreetKeeper to work as a pair
Want GreetKeeper only when you miss a call? Forward Google Voice to your mobile, then set your mobile carrier's no-answer forwarding to GreetKeeper. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives.
GreetKeeper answers a call forwarded in any of the four carrier modes: all calls, busy, no answer or unreachable.
Connect Google Calendar to GreetKeeper as well, so bookings made on the phone land beside the rest of your week.
Questions about Google Voice and GreetKeeper
Does GreetKeeper work with a personal Google Voice number?
Yes. Link your GreetKeeper number in the Google Voice website's settings, finish the code check, and forwarded calls get answered.
Is Google Voice forwarding the same as the Google Calendar integration?
They're separate. Google Calendar is a direct write from GreetKeeper into your calendar. Google Voice is the phone number that forwards the call.
How much does Google Voice cost for a business?
Google lists Workspace Voice at $10 per user a month on Starter, $20 on Standard and $30 on Premier (September 2026). GreetKeeper is billed on its own, from $49 for 200 calls.
Link one number and listen
Tick the box for tonight and hear who calls. Every plan starts with a 14-day free trial, every feature on, and no card.