A homeowner with three quotes to get calls you second
Estimate calls go to whoever picks up first. GreetKeeper answers, asks the scoping questions you would ask, and books the visit before they dial the third number.
Caller
“I'm getting quotes for a deck rebuild, roughly 12 by 16. Two other places are coming out Thursday, can you do the same day?”
What happened next
- Captured size, material preference and the property address
- Booked a Thursday afternoon site visit in your calendar
- Flagged that two competitors are quoting, so your estimator prepares
Quote shoppers call in a block, and the order matters
Somebody decides on Tuesday morning to sort out the deck. They open a browser, write down three numbers, and start dialing. You want to be the one who answers.
Being second is worse than it looks. By the time you call back, they have already talked to a person who asked good questions and offered Thursday. You are now the alternative rather than the option.
Even when you do answer, the call often produces nothing usable. A name and a number is not a scoped job. Your estimator drives out to find the job is twice the size described, or not the kind of work you do.
GreetKeeper asks the scoping questions the same way every time. Size, material, access, timing, address. Your estimator reads the answers before the van starts moving.
From quote call to booked site visit
The value is in the questions. Write yours once and every caller gets asked all of them.
Ask what actually decides the price
For a roofer that is pitch, storeys and square footage. For a fencer it is linear feet and whether there is a gate. You supply the list, and nobody forgets question four.
Rule out what you do not do
If you do not work on commercial, or do not travel past a certain zip code, say so on the call. A polite no on the phone is cheaper than an estimator's wasted afternoon.
Book the visit while they are still talking
The AI offers real slots from your calendar and writes the visit in. Booking is on every plan, so this is not an upgrade you have to buy.
Hand over a scoped job, not a message
Transcript, summary, answers to every question and the address. Your estimator arrives having read the job rather than hearing it for the first time on the doorstep.
What answering quote calls costs
For estimate work the math is simple, because one booked job usually covers a year of a plan.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Starter is $49 a month for 200 calls at $0.45 over. Professional is $149 for 750 at $0.35. Scale is $349 for 2,000 at $0.25.
Quote calls run long, which is why per-call beats per-minute here. A homeowner describing a kitchen takes six minutes and is worth every one of them. You should not be watching the clock on your best lead.
Overage is printed rather than quoted on request. A storm week that triples your calls costs you $0.45 or less per extra call, and you can work out the ceiling in advance.
What it will not do
Questions people ask
Can it give a ballpark price on the call?
Only figures you have written down yourself, such as a standard callout charge. It does not work out a price from what the caller describes, and it will not guess.
How does it handle a job outside my area?
You set the boundary and the AI says so politely, then takes the detail if you still want it. Most trades would rather hear no on the phone than lose a morning driving.
Will my estimator get the answers before the visit?
Yes. Each call arrives as a transcript plus a short summary with your scoping answers in it. That is usually enough to prepare materials before leaving.
Build your scoping script
Tell us the five questions that decide a quote.