A bride calls about a date and gets your voicemail on a Sunday
Event inquiries arrive at weekends and die in voicemail. GreetKeeper takes the date, the headcount and the detail, then books a venue visit.
Caller
“We're looking at the second weekend in June next year, around 110 people, sit-down. Is that date even free before we drive out?”
What happened next
- Captured the target date, headcount and format
- Booked a Thursday evening venue tour in your calendar
- Passed the date question to your coordinator, who holds the book
Event inquiries come in on Sundays
Couples plan weddings on weekends, because that is when both of them are free. Your events office is not, and the call lands in a mailbox.
One inquiry is worth more than most of your week. A hundred-and-ten-person wedding is a serious booking, and it starts with a phone call that gets four minutes of somebody's Sunday afternoon.
They are calling three or four venues in that sitting. The one that answers gets the visit, and the visit is where the decision really happens.
GreetKeeper picks up on a Sunday. It takes the date, the numbers and the shape of the event, and books the tour before they move to the next venue on the list.
From a weekend call to a booked tour
Event inquiries need more detail than a normal call, and the caller is usually happy to give it.
Take the date and the numbers
Target date or a window, headcount, and whether it is sit-down, standing or something else. These three answers decide whether the inquiry fits your venue at all.
Set expectations on availability
Your coordinator holds dates. The AI says clearly that they will confirm whether the date is free, so every promise made is one you keep.
Book the visit, because that is the real goal
A tour slot from your connected calendar, offered while the caller is still interested. Booking is included on every plan, so this works on Starter.
Hand over a real brief
Your coordinator gets the date, headcount, format, budget range if given, and anything else the caller mentioned. That is a call they can prepare for properly.
The economics of one inquiry
Event work has the largest gap between call cost and call value of anything on this site.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Starter is $49 a month for 200 calls at $0.45 over. Professional is $149 for 750 at $0.35. Scale is $349 for 2,000 at $0.25.
A single booked wedding is worth more than years of any of those plans. The relevant question is not the monthly cost but how many Sunday inquiries currently reach voicemail.
Per-call suits inquiry work because these conversations run long. Someone describing their wedding will talk for ten minutes, and you want them to.
Turning event calls into tours
GreetKeeper books a tour into your calendar and captures the date, headcount and budget the caller mentions.
Give it a starting figure if you publish one. Your coordinator holds dates and sends quotes.
Contracts, deposits and payment run the way they do now, with the caller's details already captured.
Questions people ask
Can it tell a caller whether their date is free?
Only if your connected calendar shows it and you set it up that way. Most venues prefer it to say a coordinator will confirm, because event books rarely live in a plain calendar.
Will it give a price for a wedding?
It reads out a starting-from figure you have written down. Your coordinator builds the full quote from headcount, season and package.
What detail does my coordinator actually get?
The date or window, headcount, event format, budget if mentioned, and the caller's own description. Enough to walk into the tour already knowing the event.