GreetKeeper vs NextPhone
NextPhone sells flat plans with unlimited calls, and its first plan, Pro, is $199 a month (checked 24 September 2026). GreetKeeper meters by the answered call and starts at $49 a month for 200 calls, with booking on every plan. If your phone rings a few times an hour, the $49 plan is the one to price first.
| GreetKeeper | NextPhone | |
|---|---|---|
| Billing unit | Per answered call | Flat monthly plan |
| Entry plan | $49/mo for 200 answered calls | Pro $199/mo, unlimited calls, 7-day free trial |
| Higher tiers | $149 for 750, $349 for 2000 | Growth from $299/mo (CRM integrations, Zapier, Make, webhooks and API); Scale from $599/mo (extra numbers for other offices, custom routing, 2-way SMS); annual billing saves up to 17% |
| Overage rate | $0.45 a call on Starter, published | None published: every plan lists unlimited calls with no per-minute or overage fees |
| Appointment booking | Included on every plan | Check current plan terms |
| Human fallback | Transfers to your team | Transfers to your team |
NextPhone figures read from their own pricing page in September 2026. Check before you buy.
Why people move off NextPhone
One vendor's specific wall, not a general complaint about the category.
On NextPhone the calls are unlimited, so the price moves with features instead. Pro at $199 covers answering, booking and transfers. Your CRM connection, Zapier, Make, webhooks and the API are listed from Growth at $299. Extra numbers for a second office, custom routing and two-way texting are listed from Scale at $599. A shop that wants its calls in the CRM ends up pricing the middle plan, whatever its call count.
Where we differ
Every line below is on our pricing page or in the product today.
What GreetKeeper does differently from NextPhone
- GreetKeeper's Starter plan is $49 a month for 200 answered calls, and NextPhone's first plan is Pro at $199.
- Your CRM hookup is part of the $49 plan: an HMAC-signed JSON post fires after each conversation, ready for Zapier, Make or n8n to relay.
- Every plan includes a dedicated local number, and several offices take the Multi-location plan from $299 per location.
- Your trial runs 14 days with every feature on and no card. NextPhone's runs 7 days (checked September 2026).
- Callers who ring at the same moment are all picked up at once, so nobody sits in a queue.
- After the call, your caller gets one text with the booking link or the confirmation, and replying with the opt-out word stops further texts.
What a busy month costs on each meter
The headline price tells you about a quiet month. This is the other one.
NextPhone's bill steps up when you need a feature, not when calls grow: $199, then from $299, then from $599. GreetKeeper's bill follows your calls. Starter holds 200 answered calls for $49, Professional 750 for $149 and Scale 2,000 for $349, with each extra call at $0.45, $0.35 or $0.25. Robocalls, spam and very short calls never reach the count, and annual billing gives two months free.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Moving off NextPhone in practice
The technical part is a forwarding change. The rest is the part nobody warns you about.
Moving off NextPhone fits inside an afternoon. Keep a copy of your NextPhone intake script and a handful of transcripts, then paste that script into GreetKeeper. Redirect your office line to GreetKeeper's dedicated local number, choose how many rings go by before it picks up, and ring your own line from a mobile to hear it. If you ported a number to NextPhone, ask them how to port it out first.
Questions people ask about this comparison
How much does NextPhone cost?
NextPhone's Pro plan is $199 a month, Growth starts at $299 and Scale at $599, each with unlimited calls and no setup fee (checked 24 September 2026). Annual billing saves up to 17%. GreetKeeper starts at $49 a month for 200 answered calls.
Is NextPhone worth it for a small business?
Work it out from your call count. NextPhone's floor is $199 a month however many calls you take (September 2026). GreetKeeper's Starter is $49 for 200 answered calls, Professional $149 for 750, and every extra call has a printed rate.
Can GreetKeeper send my calls to a CRM like NextPhone's Growth plan does?
Yes, from Starter up, with no plan jump. After each conversation GreetKeeper sends one JSON post, HMAC-SHA256 signed, to an address you choose: name, phone, email, reason, summary and a transcript link. Zapier's Catch Hook (on a paid Zapier subscription), Make or n8n relays that into whichever CRM you run.
Does GreetKeeper book appointments like NextPhone?
Yes, Starter included. Appointments land in Microsoft 365 or Google Calendar while the person is still on the line, with the name, phone and slot repeated back first. A confirmation text follows once they hang up.
Start at $49, not $199
Forward your line and see what 200 answered calls covers. 14 days free, no card.