An AI receptionist for your RingCentral line
A RingCentral call-handling rule forwards calls to your GreetKeeper number. GreetKeeper answers, books and sends you a summary, from $49 for 200 calls.
Caller
“I got put through to voicemail again. I'm calling about the quote your team sent last week and I'd like to sign it.”
What happened next
- Quote reference read back to the caller and kept in the transcript
- Flagged as a sales inquiry in the summary and sent to your sales inbox
- Callback booked for 9:15am in the connected Outlook calendar
How GreetKeeper connects to RingCentral
Three states, and we publish the one that is true rather than the one that reads best.
| Tool | How it connects | What that means |
|---|---|---|
| RingCentral | Email or webhook |
Yes, an AI receptionist works with RingCentral
GreetKeeper works with RingCentral and with any VoIP phone system that can forward a call to an outside number. You keep your RingCentral account, your numbers and your desk apps. One call-handling rule sends calls to GreetKeeper, and GreetKeeper answers them.
Every plan includes a dedicated local number, with the area code you choose at signup. That number is the forwarding target. If you run two offices, each location gets its own number, its own hours and its own greeting.
RingCentral also sells its own AI Receptionist. As of September 2026, ringcentral.com lists it at $49 a month standalone, or $39 a month as a RingEX add-on, each with 100 minutes. Past that, it's $0.50 a minute, rounded up in 30-second steps.
GreetKeeper counts calls, not minutes. Starter is $49 a month for 200 answered calls, and a call counts once however long the caller talks. Booking into Google Calendar or Outlook is on every plan.
What each system keeps after a forwarded call
RingCentral logs the forward. GreetKeeper keeps the conversation.
Your RingCentral call log shows the inbound call and the forwarded leg. What your caller said lives in GreetKeeper as a transcript and a short summary, with their name, number and reason for calling.
You pick where that record goes next. Most offices send it to a shared inbox, so whoever is on duty reads it first. A signed webhook posts the same record to your own system if you'd rather.
Does your caller want an appointment? GreetKeeper reads the name, number and time back, then books it into your Google Calendar or Outlook during the call. After the call, they get one text with the booking confirmation.
GreetKeeper screens out robocalls and spam calls before the greeting. They never reach your inbox, and they don't count toward your plan.
Forwarding from RingCentral, mode by mode
It's all in the RingCentral admin portal. Nobody's desk phone gets touched.
Pick the extension, queue or main number
Start with your main number's after-hours rule, because that's the traffic you're losing now. A single user's extension or a call queue works the same way.
Add your GreetKeeper number as an external destination
Open Call Handling for that user, queue or auto-receptionist. Add a forwarding number, choose external, and paste in the local number GreetKeeper gave you at signup.
Choose the forwarding mode and ring delay in RingCentral
GreetKeeper answers a call forwarded in any of the four modes: every call, busy, no answer, or unreachable. You set the mode and how long your phones ring first in this same screen. The ring count is set where the forwarding is set, and GreetKeeper answers the moment the call arrives.
Ring the number from outside the office
Use a mobile on another network. Let GreetKeeper answer, then open your RingCentral log to see the forwarded leg beside the GreetKeeper transcript.
Getting more from RingCentral and GreetKeeper together
Give each RingCentral rule one forwarding target. A single clear forward gives every caller the same answer.
Set GreetKeeper's transfer number to the extension or mobile that takes live handoffs. If nobody picks up there, GreetKeeper tries a second number you nominate.
Add your closure dates in GreetKeeper, so holiday callers hear that you're closed and when you're back.
Questions about RingCentral and GreetKeeper
Does an AI receptionist work with RingCentral?
Yes. RingCentral forwards the call to your GreetKeeper number, and GreetKeeper answers it. Your RingCentral numbers, apps and daytime routing stay as they are.
Can I forward only the after-hours calls?
Yes. RingCentral keeps separate business-hours and after-hours rules. Put GreetKeeper on the after-hours rule and your daytime routing stays exactly as it is.
What about a call queue that nobody answers?
Set the queue's no-answer action to forward to your GreetKeeper number. Callers who'd have waited on hold get a conversation instead.
How is GreetKeeper priced next to RingCentral AI Receptionist?
GreetKeeper charges per call. Starter is $49 for 200 calls, then $0.45 a call. RingCentral lists $49 or $39 for 100 minutes, then $0.50 a minute (September 2026).
Try it on one RingCentral rule
Point your after-hours rule at GreetKeeper. Every plan starts with a 14-day free trial, every feature on, and no card.