The 6pm class fills while your one instructor is teaching the 5pm
Studios lose phone bookings during class hours, which is when people ring. GreetKeeper answers the timetable questions and books the spot into your calendar.
Caller
“Do I need to bring my own mat for the beginners class? And is the Saturday one the same teacher as Tuesday?”
What happened next
- Answered both questions from your timetable notes
- Booked the caller into Saturday 9am in your connected calendar
- Noted that she is new, so your teacher knows to arrive early
Your phone is loudest exactly when nobody can answer it
A studio's peak call time and peak teaching time are the same hour. The person who could answer is holding a room of fifteen people.
Class questions are not quick. Which level suits a beginner. Is it drop-in or a block. Do you need to bring anything. A caller wants a real answer before committing, and a voicemail box gives them none of it.
Booking software helps the people who already found you online. It does nothing for the caller who has your number, is standing in a car park, and wants to know if the 6:30 is too advanced.
GreetKeeper answers those questions from your own timetable notes. If the caller is ready, it puts them in a slot in the calendar you already run the studio from.
How a timetable call becomes a booked spot
The setup is mostly writing down what you already tell people twenty times a week.
Load the timetable and the level guidance
Which classes run when, who teaches them, and what each level actually means. A beginner asking about the advanced class gets redirected honestly rather than sold a spot.
Handle the practical questions
Mats, shoes, how early to arrive, whether the first class is free. These are the questions that stop someone booking, and they are the easiest to answer once written down.
Book into the calendar you already use
The booking writes into Google Calendar, Outlook or Microsoft 365 directly. Other systems are reached through Zapier, which means the booking travels by our webhook and arrives a little later.
Tell the teacher who is coming
You get the caller's name, number and anything they mentioned, including injuries or that this is their first class. Your instructor reads it before the room fills.
The cost of answering during class
Studios run tight margins, so the per-class math matters more than the monthly figure.
| Plan | Monthly | Calls included | After that |
|---|---|---|---|
| StarterFor a single location taking calls one line at a time. | $49 | 200 | $0.45 per call |
| ProfessionalBooking, routing and transfers included, not an add-on. | $149 | 750 | $0.35 per call |
| ScaleFor busy phones and longer opening hours. | $349 | 2,000 | $0.25 per call |
Starter is $49 a month for 200 calls, then $0.45 each. Professional is $149 for 750 at $0.35. Scale is $349 for 2,000 at $0.25.
Per-call suits studios because a good class call runs long. Someone deciding whether to start yoga at 52 asks questions, and a per-minute service turns that caution into a bill.
Booking is included from Starter up. A small studio on the cheapest plan still gets calls written into the calendar, rather than messages to work through later.
Booking classes by phone
Write each level's description in plain words, so callers pick the right class first time.
Show your class caps on the calendar, so the AI books against real space.
Class packs and drop-in fees are settled the way you settle them now.
Questions people ask
Can it stop a class being overbooked?
GreetKeeper books against what your calendar shows, so keep each class's places visible there and it books within them.
Does it work with Mindbody?
It works alongside it. GreetKeeper books natively into Google Calendar, Outlook and Microsoft 365, and your team adds each booking to Mindbody from there.
What does it tell a caller who picks the wrong level?
Whatever you train it to say. Most studios write a short honest line steering beginners to the beginner class, which saves the teacher a difficult conversation in the room.
Answer the 5:40 call
Ask it the level question your teachers hear most.