Rosie vs Upfirst AI receptionist

Rosie and Upfirst are AI receptionists for small businesses, and they meter the phone differently. Rosie sells minutes: $49 a month for 250, $149 for 1,000 and $299 for 2,000. Upfirst sells calls: $24.95 for 30, $59.95 for 90, $159.95 for 300 and $299 for 600. Each plan prints the price of an extra call.

They also split features differently. Upfirst lists calendar booking, warm transfers and in-call texting on every plan. Rosie's $49 plan sends appointment links by text, and booking straight onto your calendar and live transfers start on its $149 Scale plan.

Rosie suits a business with many short calls, because 250 minutes stretches a long way when calls are brief. Upfirst suits a business with fewer, longer calls that wants booking from the first plan and a printed overage rate. Both pricing pages were read in September 2026.

Published pricing, side by side

What each vendor prints on its own site. The billing unit decides more of the final bill than the headline price does.

	Rosie	Upfirst
Billing unit	Per minute	Per call
Entry plan	Professional $49/mo for 250 minutes	Starter $24.95/mo for 30 calls ($20/mo billed annually)
Higher tiers	Scale $149 (1,000 min), Growth $299 (2,000 min); annual billing gives two months free	Premium $59.95 (90 calls), Pro $159.95 (300 calls), Scale $299 (600 calls); custom above 600; annual billing saves 20%
Overage rate	Not published	Published: $1.50 a call on Starter, $1 on Premium, $0.75 on Pro, $0.70 on Scale

Read on each vendor's own website in September 2026. Prices move, so check before you buy.

What decides it

The dimensions that change the bill or the service, each as a fact read on the vendor's own site.

	Rosie	Upfirst
Unit	Minutes a month	Calls a month
Entry plan	$49 for 250 minutes	$24.95 for 30 calls
Mid plan	$149 for 1,000 minutes	$159.95 for 300 calls
Top published plan	$299 for 2,000 minutes	$299 for 600 calls, then custom
Past the allowance	Not published	$1.50 a call on Starter, down to $0.70 on Scale
Books onto your calendar	From the $149 Scale plan; $49 sends booking links by text	Every plan: Google, Outlook, Clio, Acuity, Calendly and more
Transfers	Warm and live transfers from $149; multi-number waterfall at $299	Warm handoffs on every plan
Spam calls	Automatic spam detection on every plan	Blocked and not counted against the plan
Free trial	Seven days	14 days, full access, no credit card
Annual billing	Two months free	Saves 20%

Rosie: heyrosie.com/pricing. Upfirst: upfirst.ai/pricing. Both read September 2026.

What each of Rosie's three plans adds

Rosie's Professional plan is $49 a month for 250 minutes. It answers 24/7, takes custom messages for two scenarios, detects spam and adds a chat widget to your website. It sends callers an appointment link by text rather than booking the slot itself.

Scale, at $149 for 1,000 minutes, is where Rosie books appointments directly on your calendar. It also adds warm transfers, where Rosie briefs your team before connecting, live transfers and texts to callers during the call.

Growth, at $299 for 2,000 minutes, adds waterfall transfers that try several numbers until someone answers. You also get custom training from your own documents, white-glove onboarding and priority support. Rosie doesn't print an overage rate for any plan.

What Upfirst puts on every plan

Upfirst keeps one feature list across its tiers and changes only the call count. Every plan includes 24/7 answering, call summaries by text or email, recordings and transcripts, warm transfers and in-call texting. Calendar booking works with Google, Outlook, Clio, Acuity and Calendly.

It also lists spam blocking, a Zapier connection and caller recognition. Pro and Scale add white-glove onboarding and custom integrations.

Each plan prints its overage: $1.50 a call on Starter, $1.00 on Premium, $0.75 on Pro and $0.70 on Scale. Above 600 calls a month, Upfirst moves you to custom volume pricing.

Where the two meters cross

Minutes against calls comes down to your average call length. Say your calls run two minutes. Rosie's 250 minutes covers about 125 calls for $49, while 125 calls on Upfirst means Premium plus overage, or Pro at $159.95.

Now say they run six minutes, as quote calls often do. Rosie's 250 minutes covers about 40 calls. Upfirst's $59.95 Premium plan covers 90, with booking included.

Booking changes the sum too. If you need Rosie to write appointments into your calendar, your starting point is $149, not $49. Put that price beside the Upfirst plan that fits your call count.

Spam, trials and getting started

Upfirst says it detects and blocks spam, telemarketing and political robocalls so they never count against your plan. Rosie lists automatic spam detection on every plan.

Upfirst's trial runs 14 days with full access and no card, and you forward your existing number with no porting. Rosie's trial is seven days, and you can cancel anytime. Both connect to Zapier.

Where GreetKeeper fits

Disclosure: GreetKeeper is our product, and this section is the only place it appears. It counts answered calls like Upfirst and includes calendar booking on every plan, starting at $49 a month for 200 calls.

Professional is $149 for 750 calls and Scale is $349 for 2,000. Past the allowance, a call costs $0.45, $0.35 or $0.25. Screened robocalls and very short calls don't count toward the plan.

Bookings go straight into Google Calendar or Outlook, and GreetKeeper reads the name, number and time back first. The caller then gets one text with the confirmation, and a reply with the opt-out word stops further texts. If a transfer isn't picked up, it tries a second number you nominate.

Every plan includes a dedicated local number and no setup fee. A 14-day free trial with every feature on starts without a card.

Plan	Monthly	Calls included	After that
StarterFor a single location taking calls one line at a time.	$49	200	$0.45 per call
ProfessionalBooking, routing and transfers included, not an add-on.	$149	750	$0.35 per call
ScaleFor busy phones and longer opening hours.	$349	2,000	$0.25 per call

Questions people ask about this comparison

Is Rosie or Upfirst cheaper?

Upfirst's entry plan is lower, at $24.95 a month for 30 calls, against Rosie's $49 for 250 minutes (September 2026). For short calls, Rosie's minutes usually go further. For long calls, or if you need calendar booking, compare Rosie's $149 plan with the Upfirst plan that fits your call count.

Does Rosie book appointments on the $49 plan?

Rosie's $49 Professional plan sends callers an appointment link by text. Booking directly on your calendar starts on the $149 Scale plan, along with warm and live transfers (September 2026).

What does Upfirst charge for extra calls?

Upfirst prints it on each plan. Extra calls cost $1.50 on the $24.95 Starter plan, $1.00 on Premium, $0.75 on Pro and $0.70 on the $299 Scale plan. Above 600 calls a month, pricing is custom (September 2026).

Do spam calls count on Upfirst?

No. Upfirst says it blocks spam, telemarketing and political robocalls so they never count against your plan (September 2026).

Booking on the $49 plan

GreetKeeper books into your calendar on every plan and prints every overage rate. Hear a demo call.

See it answer a call See pricing