Smith.ai vs Rosie for trades businesses

Rosie is the cheaper way in and Smith.ai is the steadier meter. Rosie's Professional plan is $49 a month for 250 minutes. Smith.ai's Pro plan is $150 for 75 to 300 calls, at $2.00 to $2.17 a call, and its free tier covers 25 calls.

For a trades business, the catch sits in two places. Rosie counts minutes, and a customer describing a leak under the sink doesn't keep it short. Rosie also puts appointment booking and live transfer on its $149 Scale plan, not the $49 one.

Rosie fits a shop that wants a low entry price and mostly takes short calls, or one ready to start on Scale. Smith.ai fits a shop whose job calls run long, because a per-call meter ignores length. Both were read on the vendors' own pages in September 2026.

Published pricing, side by side

What each vendor prints on its own site. The billing unit decides more of the final bill than the headline price does.

	Smith.ai	Rosie
Billing unit	Per call	Per minute
Entry plan	Free tier at $0 for 25 calls, then $3.00 a call	Professional $49/mo for 250 minutes
Higher tiers	Pro $150/mo covers 75 to 300 calls at $2.00–$2.17 each; Enterprise $500/mo covers 300 to 1,000+ at $1.60–$1.67	Scale $149 (1,000 min), Growth $299 (2,000 min); annual billing gives two months free
Overage rate	Published, and the per-call rate falls as the tier rises	Not published

Read on each vendor's own website in September 2026. Prices move, so check before you buy.

What decides it

The dimensions that change the bill or the service, each as a fact read on the vendor's own site.

	Smith.ai	Rosie
Unit	Per call	Per minute
Lowest paid plan	Pro, $150 a month for 75 to 300 calls	Professional, $49 a month for 250 minutes
Booking and live transfer	Ask Smith.ai which tier includes it	On Scale ($149) and up, not on Professional
Rate past the plan	Printed: $2.00–$2.17 on Pro	Not printed on the pricing page
How setup starts	You train and test the AI	It trains from your website and Google Business Profile

Smith.ai and Rosie: each vendor's own pricing page, read September 2026.

Job calls run long, and a minute meter notices

Trades calls aren't quick. A homeowner explains where the water is coming from, how old the boiler is and when they're free. Four minutes is normal, and an emergency caller can talk for longer.

Take an electrician with 90 calls a month at four minutes each. That's 360 minutes, which is past Rosie's 250-minute Professional plan. Rosie's Scale plan covers 1,000 minutes for $149, so the month fits there with room to spare.

On Smith.ai the same month is 90 calls. That sits inside the Pro range of 75 to 300, at $2.00 to $2.17 a call. Whether the calls ran two minutes or eight, the count stays at 90.

Rosie's tiers, and where booking starts

Rosie sells three minute bundles. Professional is $49 for 250 minutes, Scale is $149 for 1,000, and Growth is $299 for 2,000. Pay annually and you get two months free.

Look at which plan books jobs. Appointment booking and live transfer sit on Scale and above. A shop that wants jobs put on the calendar starts at $149. At three minutes a call, the 250 minutes on Professional are about 83 conversations.

Rosie's setup is quick to start. It trains itself from your website and your Google Business Profile, so your hours and services come in without a script. You'll want to check what it learned, because a website rarely lists your call-out rules.

Smith.ai's per-call tiers

Smith.ai prints three levels. The free tier covers 25 calls at $0, then $3.00 a call. Pro is $150 a month for 75 to 300 calls at $2.00 to $2.17. Enterprise is $500 a month for 300 to more than 1,000 calls, at $1.60 to $1.67 each.

Your overage is on that page, and it gets cheaper as the tier rises. For a seasonal trade, that helps. A cold snap that doubles your furnace calls in a week is a sum you can work out before it lands.

Questions to ask before a busy season

Ask Rosie what a minute past your bundle costs, because the rate isn't printed. Ask Smith.ai whether a call that hangs up in five seconds counts as a call.

Then check how each one hands you the job. You want the caller's name, number, address and the problem in one place, fast enough to call back between jobs. Run a test call on each with a real scenario from your week, like a no-heat call at 9pm.

How GreetKeeper counts the same month

Disclosure: GreetKeeper is our product, and this is its only mention on the page. It bills per answered call, and booking is on every plan, the $49 one included. Starter covers 200 answered calls, then $0.45 a call. Professional is $149 for 750 at $0.35, and Scale is $349 for 2,000 at $0.25.

The 90-call electrician month fits inside Starter at any call length. GreetKeeper reads the address and time back before it books into Google Calendar or Outlook. It texts the on-call person with the caller's details, and the caller gets one text with the booking confirmation.

Point it at your website for a first draft of your hours, services and FAQs, then correct it. You can set closure dates for holidays, and robocalls are screened out before the greeting without counting toward the plan. Every plan starts with a 14-day free trial, every feature on and no card.

Plan	Monthly	Calls included	After that
StarterFor a single location taking calls one line at a time.	$49	200	$0.45 per call
ProfessionalBooking, routing and transfers included, not an add-on.	$149	750	$0.35 per call
ScaleFor busy phones and longer opening hours.	$349	2,000	$0.25 per call

Questions people ask about this comparison

Is Rosie cheaper than Smith.ai?

At entry, yes. Rosie's Professional plan is $49 for 250 minutes, and Smith.ai's Pro plan is $150 for 75 to 300 calls. Rosie puts booking and live transfer on its $149 Scale plan, so compare the plan you'd actually use.

Does Rosie's $49 plan book appointments?

No. Rosie lists appointment booking and live transfer on its Scale plan at $149 a month and above, read September 2026. The $49 Professional plan covers 250 minutes of answering.

How many trades calls fit in 250 minutes?

About 62 calls at four minutes each, or 83 at three minutes. Job calls tend to run long, because callers describe the problem and the address. Count last month's minutes before you pick a bundle.

What does Smith.ai charge per call?

It depends on the tier. Past the 25 free calls it's $3.00 a call. On the $150 Pro plan, 75 to 300 calls cost $2.00 to $2.17 each. On the $500 Enterprise plan, it's $1.60 to $1.67.

Book a job on the $49 plan

Try a no-heat call at 9pm. GreetKeeper books it, texts your on-call tech and counts one call.

See it answer a call See pricing