Rosie AI review: what each tier unlocks on a call

Rosie meters talk time. Your tier sets a monthly pool of minutes, and every call draws on that pool for as long as it runs. Paying annually gives you two months free. Rosie's pricing page doesn't publish a rate for minutes beyond your pool.

Professional covers the basics. You get 24/7 AI answering, message taking for two scenarios, appointment links sent by text, automatic spam detection and a website chat widget.

Scale is where Rosie starts to act on a call. It books appointments straight onto your calendar and briefs your team before a warm transfer. It can also connect a caller live and text them while the call is still going. Message taking grows to five scenarios.

Growth adds waterfall transfers, where Rosie tries several numbers until someone picks up. You can upload your own training documents and policies, and you get a dedicated onboarding specialist plus priority support.

Across all tiers, Rosie lists a Zapier integration, spam and sales-call filtering, and English and Spanish on every call.

Here's Rosie's own account of the path from signup to a finished call, taken from its homepage and pricing page. We haven't placed a test call. What happens on your line depends on your tier and the scenarios you set.

Rosie's Professional tier suits a business where most callers want to leave a message or get a booking link. At $49 for 250 minutes, a short message call uses little of the pool.

Scale and Growth suit teams that want the calendar written during the call and a person looped in when needed. Growth's waterfall transfer fits a crew where the first phone often goes unanswered.

Rosie also fits owners who want setup done from what's already online. Its auto-training starts from your website and Google profile rather than a blank form.

Disclosure: GreetKeeper is our product. GreetKeeper bills per answered call, never per minute. Starter is $49 for 200 calls, and a four-minute booking call counts once. Professional is $149 for 750 calls, and the overage rate for each plan sits on our pricing page.

Booking comes on every GreetKeeper plan, Starter included. It writes into Google Calendar or Outlook during the call and reads the name, number and time back first. After the call, your caller gets one text with the booking confirmation or the booking link.

If a transfer isn't picked up, GreetKeeper tries a second number you nominate. You can point it at your website for a first draft of your hours, services and FAQs, then correct it. Robocalls and spam calls are screened out and don't count toward your plan.

Your 14-day free trial runs with every feature on and no card, and there's no setup fee.